Director of Human Resources & Risk Management

The Director of Human Resources & Risk Management is responsible for managing the comprehensive Citywide Human Resources Program and directs the activities of the City's Human Resources Department, Civil Service, Risk Management, Benefits Administration, Employee Engagement, Training & Development, Employee Relations, Recruitment, Payroll and Civil Service. The Director of Human Resources translates broad general guidance and policy into programs and advises City Management on all human resources, civil service and risk management issues. Work is performed within policies included in City ordinances and administrative regulations, with wide latitude for the exercise of independent judgment and subject to periodic review on the basis of results achieved. The Director of Human Resources is under the general direction of the City Manager and supervises professional, paraprofessional, and clerical employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This list is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
• Recommends and develops City-wide policies, regulations and practices related to Human Resources and Risk Management.
• Reviews and approves personnel status change forms from all City departments.
• Reviews staff classifications action recommendations to ensure compliance with existing compensation system.
• Writes directives advising department directors of City policy regarding equal employment opportunities, compensation, and employee benefits.
• Directs employees engaged in contract administration, recruitment and examinations, position classification and compensation administration, employee relations and benefits, employee performance ratings, employee development, employee counseling, service awards and Human Resource records maintenance, and related activities.
• Confers with City management staff and meets with other City employees and the general public on a wide range of Human Resources, Civil Service and Risk Management issues.
• Supervises the preparation of monthly and annual reports and budget estimates.
• Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the City.
• Reviews selection and promotion methods to ensure compliance with appropriate legal constraints and professional standards; recommends new selection and promotion methods to the City Manager/Assistant City Manager.
• Reviews City employment practices to ensure compliance with Equal Employment Opportunity laws and regulations, and Civil Service Statues, Rules and Regulations.
• Provides professional and technical advice to the City Management regarding specific human resources, civil service and risk management functions.
• Makes special studies and prepares reports at the request of the City Manager.
• Testifies in court cases involving City personnel actions, policies, and procedures.
• Integrates risk management into overall department strategy.
• Ensures ongoing operational risk management control, evaluation, communication, training, monitoring and documentation.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Interprets policies and applicable regulations and apply them accordingly.
• Manages difficult duties such as harassment investigations, complaints, grievances, and oversight of disciplinary actions to include termination of employment. Act as a mediator.
• Directs and supervises work activities of subordinates as well as develops them professionally.
• Reviews and recommends changes to job descriptions.
• Performs other duties as assigned.
• Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to create and maintain professional, harmonious working relationships with others.

Civil Service Director:

• Administers Civil Service practices and procedures.
• Coordinates and attends Civil Service Commission Meetings and Arbitration Hearings.
• Conducts recruitment of entry-level positions.
• Conducts and proctor entry-level and promotional examinations.
  

Additional Requirements:

• This position requires the use of personal or City vehicles for City business. Individuals must be physically capable of operating vehicles safely, possess a valid driver's license and have an acceptable driving record.
• Some positions will require the performance of other essential and marginal functions depending upon assignment.

SUPERVISION RECEIVED & EXERCISED

• General direction is received from the City Manager.
• Exercises supervision over professional, paraprofessional and clerical staff.

  
  

QUALIFICATION GUIDELINES

Knowledge of:

• Principles and practices of Human Resources administration, Risk management, municipal budget and finance, public administration, governmental organization, and labor relations.
• Principles and practices of job evaluation systems, compensation and benefit administration.
• Selection tools used to measure and evaluate applicants.
• Principles of training program development, curricula design, group dynamics, and organizational analysis.
• Merit system principles and their application to the administration of position control, employee recruitment and selection, and position classification and pay plans.
• Statistical concepts and research methods used in Human Resources administration.
• Federal, state, and local statutory and case law and regulations applicable to Human Resources Management.
• Collective Bargaining and Civil Service Statues

  
  

Ability to:

• Perform a broad range of management responsibility over supervisory, professional, paraprofessional, and administrative support Human Resources.
• Provide leadership in implementing City and department policies and programs.
• Analyze, interpret, and apply relevant applicable Federal, State, and City laws, rules and regulations.
• Analyze Human Resources related case law and modify practices.
• Establish and maintain cooperative work relationships with City management staff, labor organization representatives, other City employees, and the public.
• Analyze labor relations issues and propose alternative strategies.
• Plan, design, and implement a wide variety of programs and services for diverse employee groups.
• Communicate in the English language with customers, clients, and the public using a telephone or in a one-to-one or group setting.
• Produce technical and non-technical written documents in the English language with clearly organized thoughts with proper sentence construction, punctuation, and grammar.
• Work safely without presenting a direct threat to self or others.
  
  

Education & Experience:

• Bachelor's Degree from a four-year college or university; or five (5) years of related experience and/or training; or equivalent combination of education and experience.

Licenses, Certificates & Registrations:

• Human Resources Professional Certification (SHRM, HRCI or PSHRA), preferred.
• Valid Texas Driver’s License.

  
  

PHYSICAL REQUIREMENTS

The employee is regularly required to sit and use hands and fingers. The employee is occasionally required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORKING CONDITIONS

The employee is occasionally exposed to moving vehicle traffic. The noise level in the work environment is usually moderate.

SAFETY SENSITIVITY

This position is not classified as a safety-sensitive position.