Director of Inside Sales

Designation : Inside Sales Director (EdTech)

Experience : 15+ Years Experience

Location: Hyderabad

Department: Inside Sales

Reports To: CEO

Job Description

About Medvarsity

Medvarsity is a leading online medical education platform committed to transforming healthcare learning through innovative digital solutions. We empower healthcare professionals and students with cutting-edge courses, certifications, and training programs designed to enhance skills and career growth.

Position Summary

We are seeking a seasoned Inside Sales Head with over 15 years of rich experience to lead and scale our inside sales team. This role demands a strategic and hands-on sales leader with deep expertise in inside sales management, preferably within EdTech, healthcare education, or SaaS domains. The ideal candidate will drive revenue growth, optimize sales processes, and build a high-performing sales culture aligned with Medvarsity’s mission to revolutionize medical education.

Key Responsibilities

1. Strategic Sales Leadership

Develop and implement targeted inside sales strategies to drive revenue generation through B2C channels, focusing on individual learners, medical students, and healthcare professionals.

Design and execute campaigns that increase customer acquisition, engagement, and retention in the B2C segment, ensuring consistent revenue growth.

Balance B2C revenue goals alongside B2B sales efforts to maximize overall business impact.

Continuously analyze customer behavior and market trends in the B2C space to optimize sales approaches and product offerings.

2. Sales Operations & Pipeline Management

Lead the team in executing inbound and outbound sales activities tailored to the B2C market, including digital outreach, cold calling, email marketing, and social selling.

Monitor and improve conversion rates specifically for B2C leads, ensuring efficient qualification, nurturing, and closing processes that maximize revenue.

Use CRM tools to track B2C sales pipeline health, forecast revenue, and identify opportunities for upselling and cross-selling to individual customers.

3. Team Leadership & Development

Lead, inspire, and mentor a large inside sales team to consistently exceed sales targets and KPIs.

Establish clear performance metrics, conduct regular reviews, and implement personalized coaching to elevate team capabilities.

Foster a culture of accountability, collaboration, and continuous learning within the sales organization.

Drive comprehensive training programs to enhance product knowledge, sales skills, and customer engagement techniques.

4. Sales Operations & Pipeline Management

Oversee lead generation efforts, ensuring high-quality pipeline development through inbound and outbound channels such as cold calling, email campaigns, social selling, and referrals.

Utilize CRM platforms (Zoho, Hubspot or equivalent) to monitor sales activities, forecast revenue, and optimize conversion rates.

Implement sales automation tools and process improvements to maximize efficiency and scalability.

5. Cross-Functional Collaboration

Partner closely with marketing to synchronize campaigns, messaging, and lead nurturing strategies.

Collaborate with product and customer success teams to stay attuned to evolving offerings and customer feedback.

Engage with senior leadership to identify new business opportunities and recommend strategic initiatives.

Qualifications & Experience

• Minimum 15+ years in inside sales, with at least 7 years in leadership roles managing large sales teams, preferably in EdTech, healthcare education, or SaaS sectors.
• Bachelor’s degree in Business, Marketing, Healthcare Management, or related field. MBA or advanced degree preferred.
• Proven expertise in driving sales growth in complex B2C and B2B environments.
• Strong command over inbound and outbound sales methodologies, lead generation, pipeline management, and deal closure.
• Exceptional communication, negotiation, and stakeholder management skills.
• Proficient with CRM systems (Zoho, HubSpot), sales analytics, and Microsoft Office suite.
• Data-driven approach with strong analytical and problem-solving capabilities.
• Benefits
• Opportunity to lead and shape the inside sales function at a pioneering healthcare education platform.
• Collaborative and innovative work environment.
• Competitive compensation and performance-based incentives.