Director of Landscape Operations

Build Your Career with a Stable, Family-Owned Industry Leader

Are you looking for a long-term leadership opportunity with a respected, multi-generational company in the green industry?

Cross Creek is seeking an experienced, people-first leader to oversee our Landscape Maintenance Division. This is an opportunity to lead a thriving operation while helping shape the future of a company built on strong relationships, operational excellence, and genuine care for its people.

About the Role

As the Director of Landscape Operations – Maintenance Division, you will lead a large, well-established operation serving 800+ active clients and managing a team of 100+ employees, including seasonal staff, across multiple departments.

This role is ideal for a leader who believes that strong culture drives strong performance. You will play a key role in developing leaders, improving operations, and maintaining the high standards that have defined Cross Creek for more than 50 years.

You’ll work closely with ownership to support long-term strategic growth while fostering a workplace where employees feel valued, supported, and motivated to stay and grow.

About Cross Creek

Since 1974, Cross Creek has been creating beautiful gardens and landscapes throughout Central Virginia. While we take pride in our work, our greatest investment has always been our people.

Today, our organization includes more than 200 team members across:

• Landscape Operations
• Garden Center Retail
• Nursery Production

Our culture is guided by our ELF values:

• Experience
• Local
• Family

We are proud to maintain a landscape maintenance team with an average tenure of 4+ years in an industry known for high turnover.

What You’ll Do

Leadership & Operations

• Lead and strengthen a high-performing landscape maintenance operation
• Oversee production, account management, administrative, and sales teams
• Foster a positive, people-first culture focused on accountability and growth

Financial & Strategic Management

• Drive operational execution and financial performance
• Manage budgeting, labor planning, and full P&L accountability
• Partner with ownership on strategic direction and long-term priorities

Team Development

• Develop leaders and build strong internal talent pipelines
• Support employee growth, engagement, and retention
• Maintain a strong safety culture across all teams

Process Improvement

• Improve systems and processes that support efficiency and employee experience
• Communicate effectively across a bilingual workforce and customer base

What We’re Looking For

• A people-first leader who believes culture drives performance
• Experience in landscaping, horticulture, or another service-based industry
• Strong financial acumen with budgeting and P&L responsibility
• Proven success leading, developing, and retaining teams
• Ability to manage complex, multi-team operations
• Strong communication skills across roles, backgrounds, and languages
• Bilingual (Spanish-English) Conversational Level required
• Desire for a long-term leadership role within a stable, values-driven organization

What We Offer

• Competitive salary with performance-based bonus opportunities
• Health, dental, and vision insurance 401(k) with company contributions
• Paid time off and company holidays
• Long-term stability within a 50+ year family-owned company
• Direct collaboration with ownership and meaningful strategic input
• Ongoing training and professional development opportunities
• Quarterly company-wide appreciation events
• A workplace culture where people stay, grow, and take pride in their work