Director of Marketing

At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.

Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.

VertexOne is proudly Certified as a Great Place to Work®. Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.

Overview of Role/Job Purpose:
VertexOne is looking for an experienced, strategic Director of Marketing to lead our marketing communications and programs function. This leader will own digital marketing, content, integrated campaigns, PR, and events, driving brand awareness, predictable demand, and measurable pipeline contribution.
This role reports directly to the CMO and plays a key part in shaping and executing our go-to-market strategy.

Essential Job Duties:

• Lead integrated marketing programs that support acquisition, pipeline progression, and customer expansion.
• Translate corporate and product marketing strategies into compelling campaigns for utility buying groups.
• Oversee digital marketing, website strategy, content development, events, PR, and social presence.
• Build a predictable demand engine that delivers high-quality leads and measurable pipeline contribution.
• Partner closely with Product Marketing, Product, Sales, and Customer Engagement to ensure unified go-to-market execution.
• Develop content that spans thought leadership, product narratives, case studies, sales enablement, and digital assets.
• Lead strategy and execution for conferences, trade shows, and VertexOne-hosted regional events.
• Ensure consistent brand messaging and a seamless digital experience across channels.
• Manage budgets, tools, and vendor relationships to support scalable and efficient execution.
• Lead, mentor, and grow a team of specialists across digital, content, PR, and events.
• Measure and optimize performance through data insights, dashboards, and continuous improvement.

Job Requirements:

• 7–10 years of progressive marketing experience in B2B SaaS, including 3+ years in a leadership role.
• Experience in the energy or utilities industry strongly preferred.
• Proven success building integrated campaigns, digital programs, and content strategies that drive results.
• Strong understanding of SaaS marketing metrics, customer journeys, and multi-stakeholder buying groups.
• Hands-on expertise in marketing automation, CRM, CMS, and analytics platforms (HubSpot, Salesforce, etc.).
• Exceptional communication, leadership, project management, and cross-functional collaboration skills.
• Experience managing teams, budgets, and external partners in a fast-paced environment.

Who You Are:

• A strategic thinker who also enjoys rolling up your sleeves to execute.
• Data-driven and outcome-focused, with a passion for building repeatable, scalable marketing systems.
• A strong collaborator who thrives in cross-functional work with Product, Sales, and Customer teams.
• A brand steward who cares deeply about message consistency and digital experience.
• A leader who elevates team performance and inspires high-quality execution.

Why VertexOne:

• High-impact role reporting directly to the CMO
• Opportunity to shape marketing as a growing industry leader
• Mission-driven team serving critical infrastructure industries
• Collaborative culture with strong executive visibility

What VertexOne has to offer:

• Health, Personal Accidental, Term Life and Terminal Illness Insurances
• Flexible Holidays
• Employee recognition platform with monetary rewards
• 100% Remote work environment
• Initial work from home stipend
• Leadership/Coaching training programs
• Free access to Bizlibrary for unlimited professional development
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Health and wellbeing programs
• Employee bonus referral program
• Employee Discount Program

About VertexOne:
VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers.

With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer.

From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.

For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net.

Equal Opportunity Employer:
VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law.

VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.