Director of Operations

Operations Manager – Pinnacle Home Theater (Atlanta, GA)

Pinnacle Home Theater is an Atlanta-based integrator specializing in custom audio/video, home automation, lighting, networking, and security systems. We are seeking an experienced Operations Manager to oversee day-to-day operational execution and ensure our field teams, projects, and materials are coordinated efficiently and professionally.

This role is ideal for a highly organized, hands-on leader who excels at scheduling, logistics, and keeping projects moving smoothly from the warehouse to the job site.

Primary Responsibilities

• Manage daily scheduling for installation and service teams
• Coordinate morning dispatch, ensuring technicians are prepared, equipped, and on time
• Oversee purchasing, vendor coordination, and order tracking
• Manage warehouse operations, inventory control, and material staging
• Maintain accurate inventory counts and ensure proper stock levels
• Coordinate with Project Managers and Technical Leads to support active jobs
• Ensure tools, vehicles, and materials are ready and properly assigned
• Identify and resolve scheduling conflicts, material shortages, or operational bottlenecks
• Support process improvements across scheduling, purchasing, and logistics
• Maintain a clean, organized, and efficient warehouse environment

What We’re Looking For

• 3–7+ years of operations, logistics, or field management experience
• Experience in home automation, AV, low-voltage, construction, or project-based trades preferred
• Strong organizational and time-management skills
• Comfortable managing multiple crews and fast-moving schedules
• Experience with purchasing, inventory systems, or warehouse operations
• Clear communicator with technicians, vendors, and internal teams
• Detail-oriented, proactive, and solutions-focused
• Proficient with scheduling software, spreadsheets, and basic inventory tools
• Willingness to adjust hours as needed to support field operations

Compensation & Benefits

• Base Salary: $75,000 – $88,000 per year, based on experience and qualifications
• Performance Incentives: $3,000 – $7,000 annually, tied to operational performance such as:
• Scheduling accuracy and crew utilization
• Inventory accuracy and warehouse organization
• Purchasing efficiency and cost control
• Reduction of job delays due to material or logistics issues
• Total Target Compensation: $78,000 – $95,000+

Benefits Include:

• Paid Time Off (PTO) and company holidays
• Health insurance options (medical, dental, vision)
• Retirement plan options
• Company-provided tools, technology, and training
• Growth opportunity within a stable, project-driven organization

Why Pinnacle Home Theater

Pinnacle Home Theater is known for quality craftsmanship, reliable service, and strong team culture. We work on high-end residential and commercial projects throughout the Atlanta area and take pride in doing things the right way. This role plays a critical part in keeping our operations running smoothly every day.

Job Type: Full-time

Pay: $75,000.00 - $92,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Atlanta, GA 30319 (Required)

Ability to Relocate:

• Atlanta, GA 30319: Relocate before starting work (Required)

Work Location: In person