Director of Operations

The Mission

We are looking to add a Director of Operations & Executive Assistant for our growing real estate team. This is not a typical "office help" role; this A player will be building, managing, and scaling the systems that will allow us to double our production goals while maintaining a 10/10 client experience.

Who You Are

• The Ultimate Optimizer: You see a mess and immediately want to build a process for it. You live for checklists, CRMs, and "if/then" logic.
• Type-A & Detail-Obsessed: You notice the typo on page 4 and the missing signature before anyone else does. Nothing falls through the cracks.
• High Accountability: You don’t need to be managed; you manage the business. You are proactive, not reactive.
• Service-Hearted: You understand that in real estate, we aren't just selling houses—we are guiding people through one of the biggest transitions of their lives.

Key Responsibilities

• Systems & Operations: Audit, create, and maintain standard operating procedures (SOPs) for every aspect of the business (Lead-to-Contract, Contract-to-Close, Post-Close).
• Executive Leverage: Manage the Lead Agent’s calendar, email, and daily priorities to ensure they stay focused on revenue-generating activities.
• Transaction Coordination Oversight: Ensure every client receives a seamless "white glove" experience from the moment they sign to the day they get their keys.
• Database Management: Own the CRM. Ensure every lead is tagged, tracked, and followed up with through automated and manual "touches."
• Marketing Support: Coordinate listing launches, social media updates, and client appreciation events.

Qualifications

• Proven experience in operations, project management, or as a high-level Executive Assistant.
• Real estate experience (or a valid license) is a major plus, but a high-level "operator" mindset is the priority.
• Tech-savvy: Proficiency with CRMs, DocuSign, social media, and project management tools

Why Join Us?

You won’t just be an employee; you’ll be a partner in growth. As the business doubles, your role and influence will expand. We offer a competitive base salary plus performance-based bonuses tied to the team’s success.

Pay: $20.00 - $30.00 per hour

Benefits:

• Flexible schedule
• Referral program

Work Location: Remote