Director of Operations

Director of Operations

Parish Property Group — Lafayette, LA
Full-time or Part time | Hybrid/on-site
$75,000–$85,000 per year + performance-based upside

Overview

Parish Property Group is seeking an energetic, highly organized, and strategic Director of Operations to help lead and optimize the core functions of a growing real estate investment and property operations company.

This is a pivotal role for someone who can bring structure, accountability, and operational excellence to a fast-moving portfolio across South Louisiana. The Director of Operations will work directly with ownership to improve daily operations, build better reporting systems, manage cross-functional coordination, and create scalable processes across multiple asset classes.

This is not a traditional corporate operations role. You will be the owner’s right-hand operator and will be expected to communicate daily, follow through consistently, and help make sure important tasks, deadlines, vendor issues, reporting items, and property-level priorities do not fall through the cracks.

The ideal candidate is proactive, sharp, organized, and comfortable creating order from chaos. This person should be able to manage many moving pieces, hold people accountable, improve processes, and help turn a busy owner-driven business into a cleaner, more scalable operation.

We are growing quickly and need someone who can help drive operational excellence, improve accountability, and build systems that support long-term growth.

Responsibilities

The Director of Operations will help oversee daily operations, improve processes, coordinate across multiple teams and vendors, and support the company’s continued growth. Responsibilities include:

• Develop, implement, and maintain operational systems that support business growth, scalability, and accountability across the portfolio
• Build and manage a clean weekly reporting system for all properties, including occupancy, collections, expenses, projects, problems, and priorities
• Hold property managers accountable to consistent standards across RV parks, self-storage, apartments, and commercial/industrial properties
• Lead process improvement initiatives to improve efficiency, reduce missed follow-ups, control costs, and improve property-level execution
• Create and maintain cloud-based filing systems for leases, loan documents, insurance policies, vendor files, permits, reports, contracts, and key property records
• Build dashboards, trackers, checklists, templates, and standard operating procedures so important information is organized and easy to find
• Oversee project management efforts across the portfolio, including repairs, vendor work, leasing, closings, tenant issues, insurance items, capital projects, and administrative follow-up
• Track renewals, deadlines, insurance dates, loan requirements, vendor documents, leases, service agreements, and other key business dates
• Coordinate with property managers, vendors, contractors, attorneys, lenders, accountants, insurers, and other third parties to ensure seamless collaboration and strong follow-through
• Negotiate and support vendor agreements, service relationships, project pricing, and contractor accountability to help maximize value for the company
• Collaborate with ownership to set operational priorities, define measurable objectives, monitor key performance indicators, and identify areas for improvement
• Identify operational risks, bottlenecks, missed deadlines, and performance issues before they become larger problems
• Communicate clearly and proactively with ownership about what is done, what is delayed, what needs attention, and what decisions are needed
• Help identify growth opportunities, operational improvements, and business development ideas that support long-term value creation
• Build a culture of ownership, follow-through, accountability, and continuous improvement across the business

Qualifications

Qualified candidates should have:

• Proven management, operations, project management, or leadership experience in a dynamic organization
• Strong organizational and follow-up skills
• Ability to manage multiple projects, deadlines, departments, vendors, and conversations at the same time
• Clear written and verbal communication skills
• Comfort holding managers, vendors, contractors, and professionals accountable
• Strong attention to detail and ability to identify where things are slipping
• Good judgment and the ability to know when to solve a problem versus when to escalate it
• Ability to work directly with the owner of a fast-moving business
• Experience building or improving systems, processes, checklists, dashboards, trackers, or reporting structures
• Solid project management skills with a track record of delivering results on time and within scope
• Comfort working with cloud-based files, spreadsheets, dashboards, task trackers, and reporting tools
• High level of discretion with sensitive business, financial, tenant, vendor, and property information

Preferred but not required:

• Experience in real estate operations
• Property management experience
• Construction coordination experience
• Office management or executive operations experience
• Bookkeeping, accounting support, or financial reporting experience
• Experience negotiating with vendors, contractors, service providers, or business partners
• Experience working with lenders, insurers, attorneys, accountants, or other professional service providers
• Business development or strategic planning experience

What Success Looks Like

Success in this role means the company becomes more organized, more accountable, and easier to manage.

Within the first 90 days, the Director of Operations should help us:

• Create a weekly portfolio report showing occupancy, collections, expenses, projects, issues, and priorities by property
• Build a centralized filing system for key property, loan, vendor, lease, insurance, and financial documents
• Create a master tracker for deadlines, renewals, projects, open tasks, and follow-ups
• Establish regular check-ins with property managers and key vendors
• Improve visibility into operational performance and key performance indicators
• Reduce the number of operational details that live only in the owner’s head, inbox, text messages, or memory
• Catch issues earlier and help drive them to resolution

Over time, this person should become the operational hub of the company and play a key role in helping the organization scale.

About the Company

Parish Property Group operates a growing real estate portfolio across multiple South Louisiana parishes. The portfolio includes:

• 4 RV parks
• 2 self-storages
• 3 apartment complexes
• Industrial and retail buildings
• Multiple active property managers across several asset classes
• Ongoing acquisitions, renovations, leasing, repairs, vendor coordination, and operational improvement projects

Schedule

• Full-time or Part time
• Monday through Friday
• 8:00 AM to 5:00 PM
• Hybrid/on-site
• Based in Lafayette, Louisiana
• Some travel to properties across South Louisiana may be required

Compensation

• $75,000–$85,000 base salary, depending on experience
• Performance-based upside available
• Long-term growth opportunity as the company continues to expand

Work Location (Hybrid)

Lafayette, Louisiana and surrounding Parishes

How to Apply

Please submit your resume and a short note explaining why you believe this role is a good fit for you.

We are looking for someone who can take ownership quickly, communicate clearly, follow through consistently, and help build a stronger operating system for a growing real estate company.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Flexible schedule

Education:

• Bachelor's (Required)

Work Location: Hybrid remote in Lafayette, LA 70506