Director of Operations

Job Summary
We are seeking a dynamic and strategic leader to serve as the Director of Operations, responsible for overseeing the company's daily operations and driving long-term growth. In this pivotal role, you will lead cross-functional teams, implement innovative process improvements, and ensure operational excellence across all departments. Your energetic leadership will foster a culture of continuous improvement, accountability, and strategic foresight, empowering the organization to achieve its ambitious goals. This position offers an exciting opportunity for a seasoned professional to influence company direction and elevate operational performance on a global scale. We are seeking a highly organized and experienced Director Operations to join our team and lead our transportation dispatch operations. In this key leadership position, you will oversee the daily coordination and scheduling of transportation services;manage the dispatch and lot staff to ensure exceptional service delivery.

Responsibilities

• Lead and develop a team of dispatchers (i.e fleet management) to achieve
• operational excellence in support of APAS Government Clients.
• Supervise the Dispatch Managers, Fleet, Drivers and Transportation Assistants
• (TA’s) staff to ensure on-time delivery of students and optimization of assigned
• routes.
• Serve as the Government Single Point of Contact for the CFSA and OSSE
• Contracts.
• Maintain and Driver and Transportation Assistant Employee Roster by contract to
• ensure continuity
• Maintain a Daily Call Out and Do Not Show List for Drivers and TA’s
• Monitor real-time vehicle locations and make quick decisions to address traffic or
• weather issues
• Review and approve Dispatch Managers comprehensive dispatch logs and
• transportation records
• Liaison with HR to ensure team follow Contractual as well as DOT regulations
• and safety standards
• Track and improve key performance metrics including on-time performance
• Collaborate with HR and Operations Team on staffing, training, and performance
• management
• Troubleshoot and resolve service disruptions promptly and efficiently
• Participate in recruiting and training of new transportation staffDevelop and execute comprehensive strategic plans to optimize operational efficiency and support business growth initiatives.

Pay: $109,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Education:

• Bachelor's (Preferred)

Experience:

• Tranportation: 3 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Washington, DC 20019 (Preferred)

Work Location: In person