Director of People and Capabilities

An Exclusive Retreat of Wellness and Singularity

In Partnership with Red Sea Global (RSG)

Opening in 2025 , Jayasom Wellness Resort at Triple Bay, AMAALA will be a destination like no other—an immersive retreat for adults, families, and private residents seeking deep healing, conscious living, and meaningful connection.

Jayasom brings to life a haven of purpose-driven hospitality rooted in holistic health, integrative medicine, and soulful care. This wellness haven will offer tailored journeys anchored in Western science and complementary therapies—ranging from physiotherapy, fitness, and nutrition to spa treatment, mindful recreation, and traditional healing practices. Every experience is designed to restore balance, ignite vitality, and foster connection with self, others, and nature.

We’re assembling a pioneering team of healers, wellness practitioners, clinicians, and creatives—individuals who are passionate about elevating human potential and reshaping the future of life.

Join Jayasom. Redefine the future of wellness.

JOB PURPOSE

• As one of the leadership team of Jayasom Amaala Resort translate Jayasom’s strategy into actionable PEC programs, activities and initiatives whilst ensuring the right structure and operational policies and procedures are in place.
• Lead the People & Capabilities Department, develop and implement a PEC structure and function that is in line with Jayasom’s strategy, mission and purpose.
• Build and maintain positive professional relationships with internal and external guests and ensure loyal business relationships.
• Ambassador of the company’s wellness and sustainability culture, promote its awareness amongst team members by leading by example and develop activities and programs that consistently embrace and reflect the company’s culture.

GENERAL RESPONSIBILITIES

• Responsible for the resort’s internal communication programs and ensure they foster collaboration, participation, sharing of ideas,and respect of others opinions, points of view, experiences, and beliefs.
• Ensure all Team Members’ have a clear understanding of their role, responsibilities and organization’s expectations.
• Maintain effective communication with all levels of the organization, ensuring department heads have the necessary support to lead their departments and teams to success.
• Develop and maintain effective relationships with owners, colleagues, corporate office and vendors.
• Promote an inclusive, caring and collaborative work environment that includes open communication, effective listening, compassion, sharing of ideas and perspectives, participation, trust, respect, professionalism, and fun.
• Deliver and participate in meetings, committees, trainings, people and community relations and activities and programs available at the property.
• Work towards exceeding company’s business targets.
• Take a positive and resourceful approach to every project.
• Carry out any other reasonable duties and responsibilities as assigned.

KEY OPERATIONAL RESPONSIBILITIES

• Lead the PEC department, including talent acquisition and management, learning and development, people engagement, compensation and benefits, people development, succession planning, financial planning.
• Take charge of the PEC critical path during the resort’s opening, faciliate effective communication with all stakeholders to ensure timely completion of all tasks, to guarantee the successful and seamless launch of the resort.
• Develop and implement PEC policies and procedures and ensure their compliance with corporate regulations and local labour laws.
• Keep well informed on the local labour laws and regulations, proactively act when changes occur and communicate with respective parties to ensure a smooth operation.
• Maintain knowledge of industry trends and employment legislation and ensure resort’s compliance.
• Responsible for the resort’s compliance with local legislation pertaining to all people matters.
• Consult with legal advisors as appropriate, or as directed by the GM, on people matters.
• Responsible for the planning and management of the department’s annual budget, ensuring it is in line with the business strategy.
• Communicate changes in the resort’s PEC policies and procedures and ensure that proper compliance is followed.
• Provide guidance to department heads in the preparation and administration of all people matters including recruitment, onboarding, performance reviews, mediation, coaching and counselling sessions, learning and development programs.
• Continuously challenge and re-examine the PEC policies and procedures, programs and initiatives in place to maximize their efficiency.
• Conduct competitor industry survey to compare benefits being offered, determine if any changes are necessary and provide recommendations to the General Manager.
• Prepare annual PEC plans, including benefits, recruitment and training.
• Ensure PEC monthly and yearly reports are diligently prepared and submitted to the corporate office.
• Lead the implementation of the HR Information system, ensure it meets the resort’s people information needs and that it’s well maintained.
• Responsible for the Performance Management program, ensure the all team members are trained and well informed on the process. Train and coach People Leaders on how to prepare and conduct Power Discussions, Annual Review meetings, decline in performance meetings, etc.
• Guide People Leaders on how to provide a supportive and caring work environment where team members are encouraged to ask questions, seek feedback, share opinions, perspectives, and discuss problems and mistakes without fear of embarrassment and retribution.
• Support People Leaders in understanding the benefits of and fostering a teamwork and collaborative work environment.
• Develop and implement recruitment strategies to ensure effectiveness of selection techniques and recruitment programs.
• Analyse open positions to balance the development of existing talent and resort’s needs.
• Ensure all applications are reviewed diligently, interviews are conducted in a timely and professional manner, and reference and background checks are consistently conducted.
• Monitor the sourcing process and outcomes of staffing process.
• Ensure Department Heads are competent in interviewing, assessing and evaluating candidates.
• Maintain great relationships with selected candidates, provide them with guidance and information on the requirements for the work authorisation processes, ensure they provide all documentation required in a timely manner.
• Maintain knowledge on the work authorisation process and take immediate action as changes occur.
• Ensure all new hires are welcomed in a warm and friendly manner, and that appropriate company and country integration programs are in place.
• In collaboration with the Department Heads, identify the pre-opening training needs and prepare the resort’s pre-opening training plan.
• In collaboration with the Department Heads identify and assess current and future training needs through job analysis, career paths, annual performance appraisals, and guest feedback.
• Ensure the yearly and monthly training and development programs reflect the needs of the resort.
• Ensure the learning and development materials are interactive, engaging, industry relevant, dynamic and culture appropriate.
• Review records of training programs for compliance with government requirements.
• Monitor all aspects of training, keeping management informed of developments and any concerns.
• Ensure appropriate individual development plans are in place.
• Develop industry networks in support of talent acquisition and development goals, participate in career events, locally and internationally.
• Establish partnerships with local and international schools and academies, actively participate in career events and lectures to offer internships and management training opportunities to students.
• Collaborate with the Amaala team to ensure all shared services are communicated with the respective team members and that they follow the pre-set rules and regulations. These apply to housing, employee restaurant, wardrobe /laundry, etc.
• Ensure all outsourcing service providers in relation to people services adhere to the resort’s guidelines and service standards.

JOB REQUIREMENTS

Qualifications:

• BSc/BA in Human Resources or Psychology (preferred)

Work Experience:

• Pre-opening experience
• Proven experience in human resources and people management, in the Kingdom of Saudi Arabia (KSA).

Knowledge:

• Talent management
• Local labor laws
• Design and localisation of human resources policies and procedures
• Strategic human resources

Competencies:

• Motivating others
• Building effective teams
• Managing vision & purpose
• Ethics and values
• Cultivate relationships
• Business acumen
• Leading in wellness
• Technical capacity

Technical Skills:

• Mediation, coaching and mentoring
• Employee relations / experience
• Performance management
• Teamwork and collaboration
• Global and cultural awareness
• HRI systems
• Strategy and analytics
• Consultation
• Organisation and time management
• Creative and innovative

Attitude:

• Positive
• Friendly and approachable
• Flexible and adaptable to change
• Reliable and trustworthy
• Empathetic
• Strong work ethics and integrity

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed. This is not an exhaustive list of responsibilities. Position Descriptions are dynamic and change depending on the organizational requirements. All staff may be required to perform duties outside of their normal responsibilities as required.