Director of Pricing Strategy

Company Overview

One of only 17 hotels located on Kalakaua Avenue, Hotel La Croix was built in 1972 as the first Hyatt (“Hyatt Lodge”) in Hawaii. We are looking for motivated team members interested in the opportunity to experience the redevelopment of the hotel into one of the top destination boutique hotels in Waikiki.

Company Motto

To provide an elevated hospitality experience rooted in love and aloha is the common ethos of Hotel La Croix. We intend to develop a culture of excellence based on the optimal mixing and fusion of what’s been provided to us by Mother Nature with human ingenuity.

Summary

The Revenue Director at Hotel La Croix is responsible for leading the property’s revenue strategy to maximize profitability while honoring the hotel’s commitment to delivering an elevated hospitality experience rooted in love and aloha. This role oversees pricing optimization, demand forecasting, distribution channel management, and performance analytics to drive RevPAR, ADR, and occupancy growth in Hawaiʻi’s competitive tourism market.

Working closely with Sales, Marketing, Front Office, and Executive Leadership, the Revenue Director ensures data-driven decision-making aligns with the hotel’s ethos of blending Mother Nature’s gifts with human ingenuity. By leveraging market intelligence, competitive analysis, and advanced revenue systems, this position strengthens financial performance while maintaining the integrity of the guest experience.

If you are someone who knows how to combine strong analytical expertise with strategic vision, ensuring that revenue growth supports sustainable operations, brand excellence, and cultural values we think you would be a perfect fit for our team.

Qualifications

• Strategic pricing and demand forecasting expertise
• Strong analytical and problem-solving abilities
• Ability to interpret market trends and competitor positioning
• Excellent communication and presentation skills
• Cross-department collaboration (Sales, Marketing, Front Office)
• Certified Revenue Management Executive (CRME) (preferred)
• CHRM (Certified Hospitality Revenue Manager) (preferred)

Prerequisites

• Revenue Management Systems (RMS)
• Property Management Systems (Opera, OnQ, etc.)
• STR reports and market benchmarking tools
• Excel (advanced modeling & forecasting)
• Data analytics and performance dashboards
• Strong financial forecasting and budgeting skills

Essential Functions

• Develop and implement revenue management strategies to optimize room rates and occupancy levels.
• Analyze market trends, competitor pricing, and demand forecasts to make informed pricing decisions.
• Collaborate with sales, marketing, and operations teams to align revenue strategies with overall business objectives.
• Monitor performance metrics and prepare reports on revenue performance for senior management.
• Supervise the reservations, sales and marketing team to ensure high standards of guest relations and service delivery.
• Conduct regular training sessions for staff on revenue management principles and practices also monthly internal meetings with guest experience regarding upsells and upgrade revenue strategies.
• Utilize various software tools for forecasting and reporting purposes.
• Maintain strong relationships with guests to enhance loyalty and repeat business.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10-12 hour shift
• Day/Evening shift
• Holidays
• Monday to Sunday
• On call
• Weekend availability

Education:

• Bachelor’s degree in Finance, Hospitality Management, Business Administration, Economics, or related field
• Master’s degree (MBA or Hospitality Management) preferred but not required

Experience:

• 3+ years as a revenue manager or director for a hotel group
• 5+ years in hotel leadership (sales or operations)
• Prior experience as Revenue Manager, Senior Revenue Manager, or Director of Revenue
• Experience with revenue management systems for flagged properties preferred
• Experience with boutique properties with multiple room types preferred
• Experience in resort, luxury, or high-occupancy markets preferred
• Proven success increasing ADR, RevPAR, and overall profitability

Work Location: In person / Hybrid

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Hotel Sales: 5 years (Preferred)
• Revenue management: 4 years (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: Hybrid remote in Honolulu, HI 96815