Director of Security

Essential Functions Of The Job

Develop, implement, and administer all segments of Lenbrook’s security program, including physical, technical, security associates, procedural and electronic security.
Provide consultation and written reports to Vice President – Community Services concerning security and hospitality issues.
Serve as the single-source security subject matter expert for the company.
Provide security solutions, alternatives, and recommendations across the full spectrum of the Security Depts. scope, to include threat management/preventing workplace violence, access control, technology integration, risk-based staffing, training, contract management, policy-development, loss prevention, incident reporting/critical notifications, continuous improvement, crime prevention and investigations, risk assessment and mitigation, law enforcement liaison, special event support, leader development, and governance.
Work with Lenbrook’s department leaders, ensuring that the associates, residents, facilities, assets, records, and proprietary information are protected.
Select, maintain, and test appropriate intrusion devices, alarms, and cameras that record activity.
Develop and implement physical security procedures and processes.
Develop and maintain Lenbrook’s investigative practices, conducting investigations and preparing reports.
Create and retain all necessary security records.
Manage coordinated legal process efforts and loss-recovery efforts per direction of senior management.
Develop, administer, and deliver security training programs to all necessary Lenbrook associates.
Develop, administer, and deliver department specific standards using Lenbrook’s ICARE model.
Develop, administer, and deliver department specific hospitality expectations in alignment with The Lenbrook Way.
Actively demonstrate the RITE values and service and hospitality standards known as The Lenbrook Way and coach associates on team to demonstrate same.
Continually evaluate Lenbrook’s need for additional security services and make appropriate recommendations.
Develop a relationship with local law enforcement as needed to enhance Lenbrook’s security program.
Manage the departmental budget.
Stay abreast of current trends and technology related to Physical Security.
Hire, evaluate, discipline, and motivate associates in the department.
Must be able to remain calm under emergency situations and while dealing with multiple tasks.
Co-own the creation and development of Lenbrook’s Emergency Operations Procedures with the Facility Services Manager and be able to effectively communicate same to others.
Ensures uniform policy and cleanliness standards are observed by direct reports.
Be responsible for working shifts or organizing others to do so for scheduled vacancies or last-minute call offs.
Serve as database administrator for nurse call system including stationary devices, mobile devices, receiver network, in-house paging communication system, and report generation.
Manage monthly billing of departmental products and services rendered to residents.

Qualifications

Skills and aptitude required:

Extensive experience effectively applying security principles in complex and dynamic operational settings.
Have well developed business acumen and competencies.
Be an excellent communicator; have a strong service orientation, and be skilled at problem-solving, decision-making, and program execution to achieve desired outcomes.
Proven leadership, management, investigation, and negotiation skills
Must be able to communicate with residents, associates and display a patient attitude.
Developed and proven ability to initiate and manage projects that will affect other departments and functions.
Intermediate to expert Microsoft office applications – Word, Excel, PowerPoint

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