Director of Talent Business Partners

Starting Salary: $170,000/yearly

Step into a high-impact leadership role where people strategy meets organizational success. As our Director of Talent Business Partners, you’ll lead a dynamic team of People & Culture Business Partner, shaping the way our culture grows, collaborates, and thrives. You’ll serve as the critical connector between business unit leaders, People & Culture leadership, and our Centers of Excellence, ensuring that bold, forward-thinking people strategies fuel our company’s goals.

Partnering closely with senior leadership, you’ll inspire, coach, and guide your team to deliver exceptional support across the organization, building trust, elevating engagement, and ensuring Team Member relations are approached with care, clarity, and excellence. If you’re ready to drive meaningful impact and cultivate a workplace where people can do their best work, this is your opportunity to lead the way.

What you will do as the Director of Talent Business Partners:

Strategic Leadership

• Develop and execute people strategies in partnership with VP’s and SVP of People and Culture to drive business outcomes and organizational success.

• Act as a trusted advisor to business unit leaders, providing insights on workforce planning, talent development, and organizational design.

• Partner with COEs (Talent Acquisition, Training, Workforce Management, Compensation, Benefits, HRIS, Payroll) to ensure cohesive delivery of People and Culture services.

Team Leadership

• Lead, coach, and develop a high-performing team of People and Culture Business Partners, ensuring they deliver strategic, consultative support to business units.

• Supervise and collaborate with the Team Member Relations Investigator to resolve complex Team Member relations matters and identify trends requiring intervention.

• Establish performance goals and metrics for the PCBP team and Team Member Relations Investigator, ensuring accountability and alignment with organizational priorities.

Team Member Relations & Compliance

• Oversee the Team Member Relations Investigator in managing sensitive and complex Team Member relations issues, ensuring timely, fair, and legally compliant resolutions.

• Partner with PCBPs and the Team Member Relations Investigator to address systemic trends in Team Member relations, recommending and implementing proactive measures to mitigate risks.

• Ensure compliance with employment laws and People and Culture policies across business units.

Workforce Planning & Talent Management

• Support workforce planning initiatives, ensuring alignment with organizational growth and succession planning.

• Collaborate with the Talent Acquisition COE to develop hiring strategies that address both immediate and long-term workforce needs.

• Partner with the Training COE to support leadership development and address skill gaps within business units.

Team Member Engagement & Culture

• Analyze engagement data, identify trends, and work with PCBPs and team member Relations Investigator to create action plans that enhance team member engagement and retention.

• Connect with leaders to identify areas effecting team member engagement and partner with COE’s to put plans in place to drive team member satisfaction.

Organizational Development & Change Management

• Partner with the People and Culture leadership and the business to drive change management initiatives, including organizational restructuring, technology implementation, and policy rollouts.

• Create scalable frameworks and processes to support organizational growth and People and Culture service delivery in partnership with People and Culture leadership.

Data Analytics & Insights

• Leverage HRIS and other tools to provide data-driven recommendations to leadership.

• Track and analyze People and Culture metrics, including Team Member relations trends, turnover rates, and performance outcomes, to inform strategy and decision-making.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino Hotel, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Key attributes we're seeking as the Director of Talent Business Partners are:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

• 10+ years of progressive People and Culture experience, including strategic HRBP leadership and Team Member relations.

• Strong experience in managing Team Member relations investigations and partnering with business leaders to address workplace challenges.

• Expertise in workforce planning, talent management, organizational development, and compliance.

• Proficiency in Human Resource systems (HRIS) and data analytics for strategic decision-making.

• Strong leadership, coaching, and influencing skills.

• Knowledge of employment laws, regulations, and People and Culture best practices.

Preferred Qualifications:

• Certification in HR (e.g., SHRM-SCP, SPHR).

• Experience leading HRBPs and Team Member relations specialists in a multi-location, diverse, high-volume organization.

• Proven track record of driving cultural transformation and fostering Team Member engagement.

Key Competencies:

• Leadership: Inspires and develops a diverse People and Culture team.

• Strategic Thinking: Aligns People and Culture strategies with organizational objectives.

• Collaboration: Builds strong partnerships across People and Culture and business units.

• Team Member Relations Expertise: Manages sensitive workplace matters with discretion and fairness.

• Analytical Skills: Uses data to identify trends, solve problems, and inform strategy.

• Communication: Effectively conveys complex ideas to a diverse audience.

What we value:

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Why choose Turning Stone Enterprises?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!