Director of Technology and Enterprise Systems

Position Summary:

The Director of Enterprise Applications & Technology leads the selection, procurement, deployment, and management of SEBPO’s enterprise technology systems, ensuring they align with business goals. This role oversees platforms such as Finance, CRM, HR, and Productivity as well as our personal computing hardware and software. The Director partners with leaders across Finance, HR, Operations, and GTM to deliver efficient and secure solutions that support SEBPO’s global operations and client delivery.

Essential Duties and Responsibilities:

• Develop and execute SEBPO’s enterprise applications strategy to support business priorities

• Oversee core platforms including Oracle Fusion (ERP and HCM), Salesforce, Google, and Microsoft

• Partner with business leaders to optimize workflows and improve system integration across departments

• Work closely with InfoSec to ensure our platforms and users remain secure

• Lead digital transformation and automation initiatives to increase operational efficiency

• Ensure data integrity, system security, and compliance with company and regulatory standards

• Manage vendor relationships, contracts, and performance for enterprise applications, ensuring any new purchases and renewals occur in a timely and cost-efficient manner

• Build and lead a global team responsible for application development, support, and operations

• Establish governance, documentation, and best practices for enterprise systems

• Monitor platform performance and implement improvements based on user feedback and business needs

• Manage and monitor in-office technology, procurement, platforms, systems, and user experience, along with help desk