Director of Warehouse and Transportation

Job Title: Director of Warehouse and Transportation

Reports to: Senior Director of Operations

Job Summary

The Director of Warehouse and Transportation is responsible for the strategic leadership, direction, and operational excellence of the company’s supply chain execution across multiple warehouse, distribution, logistics, and fleet operations. This role ensures that products are stored, handled, and transported in a safe, efficient, and cost-effective manner while achieving the highest standards of customer service.

The Director will oversee multiple sites, lead high-performing teams, and partner cross-functionally to drive process standardization, technology adoption, and continuous improvement. Success in this role will be measured by performance against established operational, financial, and customer service metrics.

Supervisory Responsibilities

• Provide strong leadership, setting a positive example and fostering a collaborative work environment.
• Manage and develop a team, providing feedback, coaching, and guidance to support their growth and success.
• Set goals, plan work, and allocate tasks to ensure efficient utilization of resources and alignment with organizational objectives.
• Maintain open and effective communication channels within the team and with other stakeholders.
• Monitor team performance, provide timely feedback, and address performance issues as needed.
• Identify training and development needs and support the professional growth of team members.
• Resolve conflicts and make informed decisions to drive success.
• Ensure compliance with company policies and regulations.

Essential Duties

• Provide strategic oversight for multi-site warehouse, distribution operations and transportation.
• Develop, implement, and enforce standardized processes, policies, and performance metrics across all facilities.
• Ensure accuracy and efficiency in inventory management, order fulfillment, and distribution activities.
• Drive capacity planning, space utilization, and optimization of storage systems.
• Lead initiatives in automation, Warehouse Management Systems (WMS) deployment, and lean process improvement.
• Direct the planning and execution of inbound and outbound transportation activities.
• Negotiate freight contracts, manage carrier and third-party logistics (3PL) relationships, and ensure cost-effective, reliable transportation solutions.
• Design and continuously improve the distribution network to support service-level requirements and business growth.
• Oversee compliance with regulatory requirements related to transportation and logistics.
• Provide leadership for fleet operations including asset acquisition, maintenance, utilization, safety, and replacement planning.
• Implement fleet management systems and processes to ensure compliance, efficiency, and safety.
• Develop, implement, and maintain policies and training programs for drivers to ensure compliance with Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), and company safety standards.
• Monitor fuel usage, cost trends, and vehicle performance for optimization.
• Build, develop, and lead a high-performing multi-site team of warehouse, logistics, and fleet leaders.
• Establish and communicate short- and long-term strategic goals aligned with corporate objectives.
• Partner with Finance to develop and manage budgets, capital investment plans, and cost control initiatives.
• Foster a culture of safety, accountability, and continuous improvement across all locations.

Required Skills and Abilities

• Strong strategic and analytical thinking skills.
• Ability to drive operational excellence and process improvement.
• Effective change leadership with adaptability in dynamic environments.
• Skill in financial and data-driven decision-making.
• Customer-focused mindset with commitment to service and results.
• Strong leadership presence with proven collaboration and influence skill.
• Excellent analytical, financial, and problem-solving skills.
• Demonstrated success in building and developing high-performing teams.
• Effective communicator with strong negotiation and stakeholder management skills.

Education and Experience

• Knowledge of supply chain management, logistics, business administration, or related principles normally acquired through the completion of a Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field; Master’s degree preferred.
• Minimum 10–12 years of progressive leadership experience in warehouse, distribution, logistics, and fleet management, including oversight of multiple sites.
• Proven ability to manage complex operations with multi-site accountability.
• Strong expertise in Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and fleet management systems.

Physical Requirements

• Ability to stand, walk, and move around for extended periods of time.
• Capability to lift and carry objects of various weights up to 50 pounds occasionally.
• Proficiency in using hands, fingers, and arms for tasks such as typing and writing.
• Sufficient visual acuity to read documents and recognize details at close and distant ranges.
• Ability to hear and understand verbal communication.
• Flexibility to bend, stoop, and reach low or high objects.
• Ability to perform physically demanding tasks, such as lifting, pushing, pulling, or carrying heavy objects.
• Adaptability to work in varying environmental conditions, such as temperature extremes, noise, dust, or fumes, depending on the nature of the job.
• Willingness to adhere to safety protocols and wear protective gear, including helmets, goggles, gloves, and safety shoes, as required by the job.

Company Culture & Values

• A Commitment to Our Purpose (COMMITTED PEOPLE) – Our mission is to serve and build up our customers, suppliers, communities, and each other, guided by the principles of our Lord Jesus Christ. The commitment to serving and building up is easily seen in those employees that exemplify this value.
• Without Our Customers We Are Nothing (CUSTOMER FIRST) – We realize that we are blessed to serve our customers and without them, our company does not exist. They rely on us for their success and that is a responsibility we cannot take lightly. Our focus must be on serving them with as seamless communication and access to products as possible.
• Kind, Humble and Positive (HUMBLE) – These positive traits do not mean being a doormat to others. But when a person is kind, humble and positive it comes through in their genuine caring for those around them.
• A Desire For “Expert” (EXPERTS) – Our people want to be seen as the experts in their specific roles. From how we convert a bag efficiently and with highest quality, to knowledge of the product portfolio, to desiring to know more about tax or human resource policy – the desire for “expert” drives us in each of our roles.
• Intentional Growth – Developing of Self and Others (PERSONAL GROWTH)– Times, tools, and customer expectations change. Our team members are interested in developing themselves and those around them. We know that a stronger team is one that makes our customers and our fellow employees happier.
• Strong Work Ethic (HARD WORKERS) – The commitment to serve those around us is honorable and we respond to this by putting our strongest effort into that purpose.
• High Expectations of Self and Others (HIGH EXPECTATIONS) – We expect ourselves, and those around us, to put in our best effort. When others struggle, we help them align towards perfection. When we struggle, we are open and humble to hear it and course-correct accordingly.
• If It Isn’t Safe, We Don’t Do It (SAFETY) – All people deserve to return home to their loved ones safely and work in an environment where they can best execute their tasks safely. When choosing between safety and profit, safety and efficiency, safety and feelings, safety, and “x” – we choose safety.

Travel Requirements

This position requires routine overnight travel and occasional travel within the workday.

Driver Qualification

The ability to drive a company owned/leased vehicle or personal vehicle on behalf of the company is required Inclusion in the company’s driver qualification program is required to drive a company owned/leased vehicle or personal vehicle.

Becoming a qualified driver includes:

• Agree to the company driving policies that apply to company owned/leased vehicle or personal vehicle as applicable.
• Possess and maintain a valid driver license and be a minimum of 21 years of age.
• Maintain an acceptable driving record, as evidenced by completion of a baseline motor vehicle record check and ongoing monitoring.
• When driving a personal vehicle on behalf of the company, must provide a copy of the declaration page from personal auto insurance that shows the policy dates and minimum coverage amounts ($300,000 bodily injury per accident/$100,000 property damage per accident or if driving less than 5 hours/200 miles a year $50,000 bodily injury per accident/$10,000 property damage per accident or the state minimum, whichever is more). This requirement is initially and then annually thereafter.

This job description is intended as a general outline of the primary responsibilities of the position. It is not intended to be an exhaustive or comprehensive list of all duties, responsibilities, or activities that may be required. The employer reserves the right to modify, add, or remove any responsibilities, duties, or activities as deemed necessary with or without notice.

Volm Companies is an equal opportunity employer and is committed to providing reasonable accommodation to qualified individuals with disabilities and other protected characteristics. If you require reasonable accommodation to perform the essential functions of the job, please inform us and we will work with you to address your needs.

Benefits

As a family-owned and operated company, we offer a comprehensive benefits package designed to support you and your family. We offer a strong foundation of benefits, including access to medical, dental, and vision coverage, an HSA employer contribution, and a 401k with profit sharing to secure your future. To support your overall well-being and family life, we offer additional benefits beyond the core package, such as paid vacation, wellness stipends, childcare reimbursement assistance, and much more. We are committed to continuously enhancing our benefits to meet the evolving needs of our team.