Director, People Ops

Job Summary: The Dir, People Ops acts as an integrated team member within each business. Partners and consults with the Business Unit executives & Home Services HQ leaders along with field division, regional and district teams to ensure the development and implementation of a broad, well-balanced, and effective human resources business strategy. Partners with business leaders on a wide array of strategic initiatives including Organizational Design, Organizational Effectiveness, Talent Management, Succession Planning, Performance Management, Associate Relations, and Process Improvement. While working within a broader HR organization, the incumbent will leverage resources as needed including Compensation, Legal, Staffing, Talent Acquisition, Learning & Development, and Selection & Assessment to design, implement, and support the strategic objectives. This position will require management experience, strong performance consulting skills. Job Duties/Responsibilities: • Support Commercial Sales, Home Improvement Field Operations, and Home Services HQ functions of Learning & Development, Finance, and Marketing. • Responsible for leading, establishing, and sustaining the process for managing the intake of performance improvement needs and providing and monitoring oversight for the implementation of people strategies and initiatives. • Develops plans and implements fully-integrated HR strategies to support the business operating plan with a focus on talent acquisition, talent management, learning and development, engagement/retention, performance management, recognition/rewards, and HR policies/procedures. • Through business and professional knowledge, identifies improvement initiatives that provides innovative solutions to the business in support of their tactical and strategic objectives. • Provides leadership and guidance for the successful implementation of strategies. • Drives change management/process focus and embed change management as a core competency within the organization. • Proactively drives People/HR practices to build a diverse, high performance team. • Ensure effective deployment of people strategies, including recruiting, performance management, and talent management. • Provides leadership for successful selection, coaching, and development of business leaders. • Offers leadership and influence for building a diverse, high potential leadership base and develop strong levels of awareness and understanding around diversity as an enabler of high performance. • Mobilizes HR specialty areas (compensation, training, organization development, talent acquisition, etc.) when needed to address business issues. • Ensures compliance with laws, regulations, and governmental agencies (OSHA, worker’s compensation, affirmative action, FMLA, unemployment, etc.) and federal/state/local employment laws. • Analyzes talent and workforce planning data to assess organization health; identifies gaps; creates plans to address recruitment, development and retention opportunities. • Designs, develops and implements human capital programs – talent acquisition, performance, leadership, succession, and retention plans to address Business specific talent or skill gaps with the Business Units. • Ensures appropriate development of and compliance with company policies and procedures. • Provides leadership, development and guidance to a team of HR professionals.

Education Requirements: Bachelor's Level Degree Years of Related Experience: 5-10 Years Travel Requirements: 25% Required Skills: • Solid functional background in human capital management and consulting. • Specific experience desired include: HR effectiveness, talent strategy, talent acquisition, total rewards, and organizational change • Strong working knowledge of FLSA, compliance, associate relations and regulatory climate on a national scale. • Experience and ability to coach and develop managers, preferably in a field sales (B2B and B2C) environment. • Ability to analyze information, identify root causes and develop/implement approved solutions. • Microsoft Office computer skills including Word, Excel and Outlook. • Ability to form strong partnerships across reporting relationships. • Experience working with executive leaders in a consulting capacity • Extensive experience leading teams and building consensus across multiple groups required • Proven project management skills including ability to develop/document workflow, execute tasks, define metrics, and report status • Knowledgeable in proven talent models & frameworks to develop and implement strategies for Business transformations. • Data analysis, scorecards, and budgets.

5 - 10 Years Experience

Moderate (15-30%)

United States

REMOTE

REMOTE

REMOTE

Transformco Corporate

Human Resources

Regular, Full-time

$120K-$140K

N/A

Equal Opportunity Employer / Disability / Vet.

#Corporate, #Remote

Sears Home Services

HOFFMAN ESTATES