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Disability Advisor Manager

Jacksonville, United States

This position is incentive eligible.


Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Disability Advisor Manager with Parallon you can be a part of an organization that is devoted to giving back!

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.


Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Disability Advisor Manager to help us reach our goals. Unlock your potential!

Job Summary and Qualifications


The Disability Advisor Manager reports to Area Director and/or Regional Director and is responsible for completing all assigned tasks to fulfill all facility contract requirements. Some facility contracts require Managers to also conduct Financial Counseling and Manager is assigned a shift for three days per week and has two days per week to fulfill all other administrative responsibilities of position and flex to cover shifts due to PTO request or call outs.


What you will do in this role:


  • Will supervise a staff of Emergency Department Financial Counselors or a staff of Patient Disability Advisors across multiple facilities. The staffing level usually will be 5-10 employees.
  • Will coordinate with HR, Area Director, and Regional Director on all department recruitment needs and will conduct an assessment of potential applicants to interview and work closely with Area Director on the selection of appropriate candidates for employment.
  • Will complete all administrative tasks required for hiring, patient account maintenance, and all other required facility and TOG reporting needs.
  • Will provide staff training and ongoing department auditing to secure accuracy of all processes, specific facility and department requirements, and successful contractual performance results.
  • Will evaluate employee performance and is responsible for coordinating with HR, Area Director, and Regional Director for any needed corrective action and termination decisions.
  • Is responsible for daily operations of facility contract and will coordinate and communicate successfully with Administration of Hospital and Area and Regional Directors to secure maximum contract success.
  • Will participate in required TOG and facility meetings and any recommended activities to develop successful business relationships and quality contract performance requirements.
  • Will provide coverage as an Emergency Department Financial Counselor as designated by facility contract.
  • Identify and communicate continuous improvement suggestions and be a proactive and positive member of TOG management team.
  • Travel occasionally to various facilities in TN, FL, AL, MS, and others to conduct site visits.


Qualifications:


  • Bachelor’s Degree in Business or related field preferred.
  • Equivalent work experience may substitute education requirements.
  • Currently enrolled in Bachelor’s Degree in Business may substitute education requirements.
  • Minimum three years’ experience in related area with the two of these years being healthcare management experience OR completion of the Parallon Manager Trainee Program.


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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Manager Disability Advocate opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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