Dispatch

Job Description

Dispatch Logistics Coordinator

Title

Dispatch Logistics Coordinator

Reports To

Owner/Founder

Summary

Reporting to the Owner/Founder, The Dispatch Logistics Coordinator will support all aspects of

the transportation of outbound and inbound orders / loads. This person will work closely and

communicate with the logistics, sales, inside sales, shipping/receiving, QA departments and

outside carriers. This position requires the ability to multi-task in a fast-paced environment

industry, be positive, enthusiastic, self-motivated, take initiative, and have a team player

attitude. This position will operate from the scale office, and is responsible for the gross/tare

weighing of all trucks carrying feedstock materials entering CT Polymers properties. The

Dispatch Logistics Coordinator will be required to structure and organize copious amounts of

paperwork, which must be accurate for use by other functional disciplines within the company.

Core Competencies

• Customer/Supplier Focus
• Communication
• Team Work
• Quality Orientation
• Time Management
• Adaptability/ Flexibility
• Creative and Innovative Thinking
• Decision Making and Judgement
• Planning and Organizing
• Problem Solving
• Result Focus
• Accountability and Dependability
• Ethics and Integrity
• Mediating and Negotiating
• Critical Thinking
• Decision Making
• Mathematical Reasoning

Job Duties

• Negotiate rates directly with vendors and keep in constant communication with drivers to

ensure timely acceptance of offered loads.

• Handles dispatch with contractors, company drivers and partner carriers.to appropriate

locations per customer/CT request in an efficient and cost effective manner.

• Handle all Weigh Station duties for inbound and outbound freight
• Using freight booking platforms and load boards to book freight.
• Work closely with logistics team, production, and warehouse to arrange loading times

with carriers ensuring trucks are loaded on time.

• Establish relationships with drivers and vendors.
• Enter orders into company calendar/scheduling program
• Proactively track shipments and alert accounting/managers/vendors for anticipated

scheduling delays.

• Maintain strong relationship and communication with drivers
• Serve as a reliable point of contact to balance drivers health and safety with customer

requirements.

• Coordinate and manage the most efficient loads to maintain cost-effectiveness as a

company.

• Proficient in Computer Technology, ability to learn company-specific programs, and

access GPS monitoring programs.

• Ensure delivery appointments are booked per customers’ requirements.
• Ensure trucks are onsite at customer locations on time for delivery appointments and are

delivered with clear bills.

• Source & obtain delivery documents once trucks have delivered to verify accuracy of
• shipment and forward to appropriate department.
• Adheres to all domestic and international shipping regulations and compliance.
• Follows all ISO procedures and Policies related to Logistics.

Requirements

• Grade 12 or equivalent
• Fundamental knowledge of transportation, routing, and geography in US
• Proficient in Microsoft Office, Excel, and Google Drive.
• Ability to professionally communicate with customers, OTR drivers, internal

logistics/CSR, vendors, and external dispatchers.

• Ability to work both individually and as a part of a team.
• Fluent in both verbal and written English.
• Excellent organizational capacity
• Research and Analysis Skills
• Mathematical Aptitude
• Negotiating Skills

Working Conditions

• Weigh Station Office
• Occasional Hot and Cold conditions
• Busy/Active traffic environment, focus is critical
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.