Dispatch Admin

Overview

The Dispatch Manager is a non-supervisory role that plays a critical role in managing drivers, and maintaining the performance and uptime of our trucks and Smash equipment. This role combines administrative skills with hands-on maintenance, troubleshooting, dispatch, and proactive field support.

We are looking for someone loyal, reliable, and invested in long-term growth with the company.

Responsibilities

• Driver assistance & mentorship
• Help with hiring and training of new employees
• Serve as safety coach for the team and conduct at least one-hour monthly safety training
• Every two weeks, inspect truck parking locations and coordinate necessary maintenance
• Conduct monthly one-hour coaching and check-ins with drivers, covering maintenance and safety protocols
• Manage drivers, their expectations and routes on a day to day basis
• Operate the smash truck on an as needed basis
• On a typical week, this would be less than 15 hours per week
• On occasions when a driver is unavailable, act as a stand in driver
• Schedule work orders and ensure dispatch schedule is optimized
• Ensure trucks have ideal mileage and travel time per month
• Optimize routes for fuel and time efficiency
• Ensure minimal overtime
• Troubleshoot and assist with resolving mechanical, hydraulic, and electrical issues in the field, including, but not limited to:
• Electrical wiring and relay issues
• Hydraulic pump and solenoid malfunctions
• Sprocket and chain maintenance, replacement, or repair
• Truck engine and chassis maintenance as appropriate
• Be the first — and ideally last — point of contact for truck repairs and recurring maintenance
• Ongoing service & maintenance
• Communicate with vendors and coordinate timely preventive maintenance and repairs
• Build and maintain relationships with trusted mechanics for timely support
• Schedule truck maintenance internally when possible and optimize repairs within budget
• Help reduce downtime and control maintenance costs
• Parts and Inventory management
• Use company credit card to source and purchase tools, parts, and materials as needed
• Order and track parts inventory and ensure availability of key spare parts
• Maintain accurate maintenance and troubleshooting records in Geotab
• Ensure Geotab is source of truth for all service records, including pricing
• All maintenance should be updated in Geotab
• All troubleshooting or service issues should be recorded in Geotab
• Ensure hauling is communicated accurately
• Ensure employees use the hauling app to update the haul status
• Communicate with the hauler on occasions to make sure dumpsters are hauled/swapped as necessary
• Customer management
• Meet or talk to customers about routes, schedules and hauls are scheduled properly
• Occasionally, meet them for invoices and billing
• Occasionally pick up checks from

Qualifications

• Excellent communication skills with the ability to handle multiple priorities
• Mechanically inclined and experience with troubleshooting systems.
• Familiarity with freight dispatching, fleet management
• Valid California driver’s license
• 5+ years of commercial driving experience
• Strong working knowledge of truck’s mechanical, electrical, and hydraulic systems
• Ability to diagnose field issues and communicate clearly
• Willingness to travel for training as needed
• Capable of mentoring others and coordinating with mechanics
• Strong organizational and problem-solving skills
• Physically able to handle tools, parts, and equipment

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Relocation assistance

Work Location: In person