Dispatch Agent

Homestead Comfort in Ellington, CT is looking for a full- or part-time Dispatch Agent. This is a steady customer service job where you help keep things running smoothly for our company and customers. You will work in our office on weekends and earn $25 – $30 per hour.

Benefits and Perks:

• Health, dental, and vision Insurance
• 401(k) with company match
• A retirement plan
• Paid time off (PTO)
• Company parties
• Bonus structure
• Growth opportunities
• Short- and long-term disability
• Uniforms
• Employee discounts
• A Referral program
• Year-round work

If you like helping people and staying organized, this could be a good fit for you.

WHAT YOUR DAY IS LIKE

You can choose full-time or part-time hours. You will work weekends from 7:00 AM to 5:00 PM in our Ellington, CT office. There may also be extra hours on Mondays and Fridays, with some flexibility during regular business hours.

Work from home is an option for Saturday and Sunday, after the initial training period.

As a full- or part-time Dispatch Agent, you will spend your day making sure our technicians are sent out for repairs and maintenance when needed. You will help plan oil deliveries on set routes. You will be the first person our customers speak to when they call, email, or message us. You will give them updates, answer questions, and help solve problems. You will also decide which jobs are most urgent and make sure everything gets done in the best order.

WHO ARE WE?

For over thirty years, Homestead Comfort has helped families across Connecticut with reliable, caring service. As a family-owned company with strong local ties, we are known for honest communication and keeping homes comfortable year-round. Our team values trust, reliability, and doing what's right for the community. When you work here, you join a company that supports your growth, listens to your ideas, appreciates your hard work, and offers good benefits and learning opportunities in a friendly, respectful team environment. At Homestead Comfort, we make sure every employee feels valued and supported.

WHAT'S NEEDED FROM A DISPATCH AGENT?

• High school diploma or equivalent
• Computer skills
• Customer service experience

Experience in an HVAC, plumbing, or oil business environment is a plus. Join our customer service team! You can start your application easily with our mobile-friendly process.