Dispatch and Administrative Coordinator

Job Overview

We are seeking a dynamic and highly organized Office Manager/Administrative Assistant to join our team. This vital role combines office management with administrative support, ensuring the smooth operation of daily activities and fostering a productive, welcoming environment. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, ready to handle a variety of tasks that keep our office running efficiently. This paid position offers an exciting opportunity to contribute to a local family owned and operated company while developing your professional skills in a fast-paced environment. GMS is a family owned and operated dumpster rental and welding/fabrication company. We are looking for someone to join our family as a hauling/dispatch coordinator and administrative assistant.

Responsibilities

• Manage daily office operations, including answering incoming customer calls for roll-off hauling services
• schedule container deliveries, exchanges, pickups
• communicate with drivers throughout the day on updates, issues, concerns, or questions
• coordinate driver schedules with efficiency
• enter and update work orders using our personal software
• maintain organized records of all billing, jobs, logs, and checklists
• assist and troubleshoot emergency situations
• monitor driver skills, progress, forms, and schedules
• monitor employee hours, productivity
• Assist with bookkeeping tasks using QuickBooks or similar accounting software, including invoicing and expense tracking
• Support administrative functions such as proofreading documents, managing correspondence, and coordinating special projects
• Provide personal assistant support when needed, including travel arrangements and task prioritization

Qualifications:

• Proven office management or administrative experience in a professional environment
• excellent organizational and multi tasking skills
• strong customer service and communication
• Strong computer literacy and accurate data entry
• Experience working with multi-line phone systems and demonstrating proper phone etiquette
• ability to stay calm and make decisions in a fast paced environment
• Knowledge of bookkeeping software such as QuickBooks is preferred but not required
• Previous experience in customer service or front desk roles
• Strong typing skills with attention to detail for proofreading and document accuracy
• experience in construction, waste, dispatching, logistics is preffered.

Pay: $18.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: Hybrid remote in Palm, PA 18070