Dispatch and Office Clerk 1099

Job Summary

The Dispatch & Office Clerk is responsible for supporting daily logistics operations by coordinating drivers, assisting with load dispatching, maintaining accurate records, and handling general office administrative tasks. This role ensures efficient communication between drivers, customers, and management while keeping operations organized and compliant.

Key Responsibilities

Dispatch Duties

• Coordinate and dispatch drivers for scheduled pickups and deliveries.
• Monitor driver routes, delivery times, and service status.
• Communicate with drivers regarding route changes, delays, or issues.
• Track shipments and update delivery status in dispatch systems.
• Maintain accurate load and driver records.
• Assist with route planning and scheduling to ensure efficient operations.

Office & Administrative Duties

• Answer phone calls and respond to emails from customers, drivers, and vendors.
• Prepare and organize shipping documents, invoices, and load confirmations.
• Maintain office files and digital records.
• Assist with billing, data entry, and basic accounting tasks.
• Support management with reports, documentation, and operational updates.
• Ensure compliance with company policies and safety procedures.

Customer Service

• Communicate professionally with customers regarding shipment status.
• Assist with resolving delivery or service issues.
• Provide updates and coordinate logistics requests.

Qualifications

• High school diploma or equivalent required.
• Previous experience in logistics, dispatching, trucking, or office administration preferred.
• Strong communication and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills (Microsoft Office, dispatch software, email).
• Attention to detail and problem-solving ability.

Preferred Skills

• Experience with freight dispatch or trucking operations.
• Knowledge of routing, shipment tracking, and logistics coordination.
• Ability to work independently and as part of a team.

Pay: Up to $15.00 per hour

Work Location: In person