Dispatch Coordinator

Job Description:

Highly organized and efficient Dispatch Coordinator responsible for managing communication between our customers and drivers, overseeing operational processes, and ensuring timely service delivery.

Key Responsibilities:

• Phones/New Orders:
• Handle incoming phone calls and inquiries from customers.
• Process new orders, confirming details and scheduling service accordingly.
• Driver Routes:
• Coordinate and optimize daily routes for drivers to ensure timely and efficient service.
• Communicate route changes or updates to drivers as necessary.
• Dumpster Inventory Management:
• Monitor and manage the inventory of dumpsters to ensure availability and proper allocation. This is monitored daily and checked for accuracy prior to the end of shift.
• Track usage and maintain records for inventory.
• Payments:
• Process customer payments prior to delivery and maintain accurate records of transactions.
• Follow up on any outstanding balances and resolve any payment-related issues.
• Scale Ticket Input:
• Input scale tickets and associated data into the system for tracking and reporting purposes- All scale tickets to be put in prior to end of daily shift.
• Ensure accuracy and completeness of scale ticket information.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Paid time off

Work Location: In person