Dispatch Coordinator | Aurora, IL | $25-$26+ /hr

Are you someone who thrives in a fast-moving operations environment and enjoys keeping things organized and on track? We’re looking for a Dispatch Coordinator to join our team in Aurora, IL, where you’ll play a key role in supporting daily dispatch operations, coordinating shipments, and communicating with drivers and customers to keep freight moving efficiently. If you enjoy problem-solving, multitasking, and being part of a team that keeps logistics running smoothly, we’d love to hear from you.

Location: Aurora, IL ( This is a 100% on-site role)

Shift Available: Monday-Friday, 7:30 AM - 3:30 PM

Hiring Range: $25-$26/hr. (commensurate with experience)

Why work for us?

• Medical, Dental, Vision, HSA, FSA, and more!
• FREE online healthcare and mental healthcare upon hire
• 401(k) – with match!
• 6 paid Holidays + 3 Floating Holidays
• Accrued Paid Time Off from date of hire
• Company paid Life Insurance with buy-up available
• Quarterly Profit Share Incentive Program
• Promotion from within and long-term career growth opportunities

What You'll Do

The Dispatch Coordinator supports daily dispatch operations within the Cartage department by coordinating loads, communicating with drivers and customers, and ensuring shipments move efficiently through the system. This role works closely with the Fleet Manager and Dispatch team to track deliveries, maintain accurate information in dispatch systems, and help resolve operational issues. The Dispatch Coordinator also serves as the primary operational backup when the Fleet Manager is unavailable, helping ensure continuity in dispatch operations.

What do you need to do this job?

Essential Job Functions

• Assist with assigning drivers to trucks and available loads based on operational needs

• Monitor driver ETAs, locations, and delivery progress; communicate updates or delays to internal teams and customers

• Serve as a key point of contact for drivers by providing directions, load details, and shipment information

• Manage daily order entry, tracking, and billing through the Transportation Management System (TMS) and related software

• Communicate with shippers and consignees to confirm or adjust pickup and delivery appointments

• Track active loads and provide drivers with information such as PO numbers, destination details, and shipment weights

• Support operational communication between dispatch, customer service, and other internal teams

• Assist with Driver Orientation at our Aurora facility

• Coordinate with Maintenance to ensure equipment is scheduled for required service

• Maintain accurate documentation and audit delivery receipts for completeness

• Generate leads and build relationships with carrier partners when needed

• Support the Fleet Manager and dispatch team by helping maintain consistent daily operations

Working Conditions

• Office-based environment with occasional exposure to warehouse conditions (temperature fluctuations, noise, dust, etc.)
• Overtime may be necessary during peak operational periods.

What You Bring to the Team

We're looking for a team member who has:

Required:

• High school diploma or equivalent
• 1+ year of dispatch experience in the transportation industry

Preferred:

• Dispatch or transportation coordination experience in a trucking environment

• Associate or Bachelor’s degree in logistics, transportation, or a related field

Note: Brokerage experience is not preferred for this role.

Essential Knowledge, Skills, and Abilities

• Ability to multi-task in a fast-paced operational environment

• Strong communication skills when working with drivers, customers, and internal teams

• Solid understanding of trucking and logistics operations

• Strong organizational habits and attention to detail

• Ability to prioritize multiple shipments, schedules, and requests simultaneously

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn dispatch software

• Team-oriented mindset and ability to collaborate across departments

About the role

The salary grade for this position ranges from $22.31 to $30.36/hr. While offers will be based on experience and qualifications, the targeted pay range for this role is $25.00-$26.00/hr.

Application deadline

To be considered for this position, please submit your application no later than April 11, 2026.

About Koch Companies

Koch Companies is a family-owned, industry-leading organization comprised of several divisions, including Koch Logistics, United Trailer Leasing, Koch NationaLease, Koch Services, and Koch Trucking. Together, these divisions are driving outstanding growth and innovation in the transportation and logistics sectors.

At Koch, you’ll be part of a company that values a friendly, casual, and inclusive working environment. We’re committed to your growth and success, offering opportunities for career development, access to current technology, and a culture that prioritizes mental, physical, and emotional well-being through robust wellness programs. You’ll also enjoy competitive pay, comprehensive benefits, and the chance to make a meaningful impact in an organization that truly values its employees.

Equal Employment Opportunity Statement: Koch Companies is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices. Koch Companies strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Accommodation Statement: If you require a reasonable accommodation to participate in the application or interview process, please contact us at 1-800-249-2369, to ensure that all applicants have the opportunity to participate fully in our recruitment process.

Koch Companies: Family owned, Customer Focused