Dispatch Executive (Automotive Industry) 7018202344

Dispatch Executive (Automotive Industry)

Role Overview

The Dispatch Executive plays a critical role in managing the flow of vehicles, spare parts, or finished goods from the plant to customers and distributors. This position ensures that dispatch operations are efficient, cost-effective, and aligned with company standards.

Key Responsibilities

Vehicle & Goods Dispatch Management

• Plan, schedule, and oversee the dispatch of vehicles, spare parts, or automotive products.
• Ensure timely and accurate deliveries to customers, dealers, or warehouses.

Logistics Coordination

• Liaise with transporters, drivers, warehouse teams, and sales departments to streamline dispatch operations.
• Monitor shipment status and resolve delays or discrepancies.

Documentation & Compliance

• Maintain dispatch records, invoices, and delivery notes.
• Ensure compliance with automotive industry standards, safety regulations, and company policies.

Operational Efficiency

• Implement dispatch policies and procedures to improve turnaround time.
• Track KPIs such as delivery accuracy, turnaround time, and cost efficiency.

Customer & Dealer Communication

• Provide updates on dispatch status to dealers and customers.
• Handle complaints or issues related to delivery and logistics.

Team Supervision

• Lead and train dispatch staff, drivers, and logistics coordinators.
• Assign tasks and monitor performance.

Required Skills & Competencies

• Strong knowledge of automotive logistics and supply chain management.
• Excellent communication and coordination skills.
• Ability to work under pressure and manage multiple dispatches simultaneously.
• Proficiency in ERP systems, MS Excel, and dispatch tracking tools.
• Problem-solving and decision-making abilities.

Qualifications

• Bachelor’s degree or diploma with 3–5 years of experience in dispatch/logistics within the automotive industry.
• Familiarity with transport regulations, vehicle handling, and warehouse operations.

Performance Indicators

• On-time delivery rate
• Reduction in dispatch errors
• Cost optimization in logistics
• Customer satisfaction scores

Job Type: Full-time

Pay: From ₹37,500.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person

Expected Start Date: 01/01/2026