Company description
Reliable Dispatch Service is a truck dispatch company that provides best of the class dispatch services for owner-operators and trucking companies. Our team consists of 10+ truck dispatchers have been in businesses for over5 years.
Job description
Job Title: Experienced Dispatcher (Logistics / Transport)
Company: [Reliable Dispatch Services]
Location: Pakistan
Job Type: Full-time
Experience Required: 2+ years (experienced candidates preferred)
Salary: Competitive / Negotiable (based on experience)
Reporting To: Operations / Logistics Manager
About the Role
We are seeking a reliable, proactive, and experienced Dispatcher to join our growing logistics/transport team. You will play a critical role in coordinating daily operations to ensure timely pickups, deliveries, and efficient movement of goods. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and can manage multiple tasks while solving problems on the go.
Key Responsibilities
- Coordinate and dispatch drivers/vehicles for pickups, deliveries, and shipments.
- Plan optimal routes, assign loads, and monitor real-time vehicle locations using GPS or tracking systems.
- Communicate effectively with drivers, clients, warehouse teams, and management to ensure smooth operations.
- Track shipments, update ETAs, and promptly report any delays, issues, or incidents.
- Handle customer inquiries, resolve complaints, and maintain high service standards.
- Maintain accurate records of dispatches, logs, fuel, maintenance, and delivery documentation.
- Work closely with the logistics and operations team for inbound/outbound shipments.
- Ensure compliance with company policies, safety standards, and relevant regulations.
- Multitask efficiently during peak hours and handle emergencies calmly.
Requirements & Qualifications
- Minimum 2–3 years of proven experience as a Dispatcher in logistics, trucking, courier, or transport operations (preferred in truck/freight dispatching).
- Strong knowledge of route planning, load management, and transportation logistics.
- Excellent verbal and written communication skills
- Proficiency in MS Office (especially Excel and Word), email, and basic computer skills. Experience with dispatch software, GPS tracking, or load boards is a strong advantage.
- Ability to work under pressure, manage multiple priorities, and make quick decisions.
- Flexible with shifts (may include evenings, nights, or weekends depending on operations).
- Good organizational, problem-solving, and multitasking abilities.
- Valid local driving license (preferred but not mandatory).
- Candidates with experience in international/U.S. trucking or remote dispatching for overseas clients are encouraged to apply.
What We Offer
- Competitive salary package plus performance-based incentives.
- Opportunities for growth in a dynamic company.
- Supportive team environment and necessary tools/systems.
How to Apply
Interested candidates should send their updated CV/resume highlighting relevant experience to [raqibali@live.com] or apply via Indeed.
CV via WhatsApp +1 4034272252
Subject Line: Application for Experienced Dispatcher Position.
Shortlisted candidates will be contacted for interviews. Only experienced applicants will be considered.
Job Type: Full-time
Pay: Rs70,000.00 - Rs100,000.00 per month
Experience:
- customer service: 1 year (Required)
- International Client: 1 year (Required)
- management: 1 year (Required)
- Call Center Agent: 1 year (Required)
Language:
Work Location: In person