Dispatch Manager

Description & Responsibilities

• Work alongside a co-manager to effectively manage all drivers and the fleet of trucks
• Prepare a daily schedule and coordinate efficient deliveries by applying knowledge of customer schedules, peak delivery times and alternate routes.
• Understand service area(s) to dispatch sufficient coverage and knowledge of delivery vehicle operation capacity to ensure delivery schedules are met.
• Apply knowledge of all driver schedules as well as subordinate skills and abilities for dispatched duty.
• Interpret, understand and ensure adherence to applicable DOT regulations.
• Assure that all jobs are entered correctly into Scrap Runner and jobs are assigned to drivers in a timely fashion
• Maintains/ Operates communication equipment efficiently to properly communicate with drivers
• Answers multi-line telephone and maintains a professional office environment and professional relations with customers and other employees
• Informs customer of their service status according to delivery schedules as needed.
• Maintains current industry knowledge through publications and legislation, and shares pertinent information with personnel as appropriate.
• Reviews documentation submitted by drivers each day to ensure pre-trip inspections are properly completed and reimbursements are made.
• Resolves operational and delivery problems that arise.
• Develops and maintains an effective organization through the selection, training, compensation, motivation, termination, and review of delivery personnel.
• Provides guidance and direction to employees to assist in their professional development.
• Deliver excellent customer service to each of our clientele
• Review time, attendance, and trips to ensure drivers are maintaining a good schedule and working appropriately
• Class A CDL is a plus, but it is not required.
• All other duties as assignment by Management

Physical Demands

• Responsibilities primarily performed by standing / walking 20% of the time
• Sitting is required for the remaining 80% of the time
• Ability to lift and carry materials and equipment up to 50 pounds
• Normal range of vision, depth perception and hearing is needed
• Ability to bend, stoop and reach above the shoulders is required
• The ability to work in both extreme heat and cold weather conditions is required

Hours of Availability

This position is primarily scheduled Monday-Friday during standard operating hours. Occasional evening or weekend availability may be required to address last-minute scheduling changes.

Benefits

• Annual Salary of 65k
• Medical, Dental, and Vision Insurance after 60 Days of Employment (Through BCBS and VSP)
• Vacation and Sick PTO after 60 Days
• Holiday Pay after 60 Days
• 401K with a company match after 1 Year of Employment
• Potential monthly bonus after 60 Days of Employment
• Life Insurance after 1 Year
• Employee Assistance Program for employees and immediate family
• Shared Fitness Membership
• Employee of the Year Award (Disney World)

*** Direct applicants only, No third-party recruiters or agency submissions

Offered compensation: $65,000/yr

Experience and License Requirements

• Class A CDL (optional)
• DOT Regulations
• Fleet Dispatching