Dispatch- Operations Support

Position Description: Operations Support Track and Trace (Dispatch)
Date posted: August 8, 2024
Pay: $14.00 - $18.00 per hour

Job description:
As a Freight Tracker/Tracer Associate you will play a critical role in tracking freight shipments across the nation.
By being our eyes and ears you ensure that customers, drivers and company needs are all met.

Qualifications:
We prefer someone with prior trucking/transportation/logistics experience for this position.
Must have dependable transportation and be comfortable reporting to the office for your assigned shift.
Self-motivated problem-solver with strong desire to complete assigned tasks.
Ideal candidate has a can do, must do work ethic
Attention to detail, the ability to complete an assignment.
Must be able to effectively initiate and complete 80 to 100 phone calls per shift.
Must be able to communicate well verbally and in writing.
Customer service skills/experience are a plus.

Responsibilities:
The following list displays some of the daily shift activities of a Freight Tracker/Tracer Associate. This list is not comprehensive and other duties may be added as needed.
This position supports the company by providing visibility and documentation for all freight moving within our system.
The main focus of this role is to provide clear and concise communication on all loads moving within the company, pro-actively identify and mitigate any problems that might impact on time movement.
Initiate check calls with all drivers on pick ups, deliveries or any event that might impact freight movement.
Handle all driver communication resolving any problems or events that arise.
Maintain accurate records on times, dates, equipment numbers, freight bill information and any other data that should be retained.
Work proactively with all departments to ensure all communication is shared in an accurate and timely manner.
Complete post shift recaps.
Meet KPIs as assigned.
Report to management as instructed.

Benefits:
We offer a competitive pay and benefits package.
Health insurance (employer pays a %)
Life insurance
Paid time off
401K
This is a W2 position with hourly pay, overtime after 40 hours.
Modern, well equipped work place.
For more information please apply today. We would like to have qualified applicants come in for an interview at your earliest convenience.
Job Type: Need 2 Full-time on Weeknights or and 2 Weekend Days
Pay: $14.00 - $18.00 per hour
Multiple Shifts Available
Job Type: Full-time

Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:
10 hour shift
8 hour shift
Monday to Friday
Night shift
Weekends as needed

Experience:
Logistics: 1 year (Preferred)
Freight Brokers & Agents: 1 year (Preferred)
Work Location: In person