Dispatch & Sales Coordinator

Job Title: Dispatch & Sales Coordinator

Location: Siliguri
Company: Bansal Tea (Tea Linkers)
Experience Required: Minimum 2 Years

Job Summary

Bansal Tea (Tea Linkers), a growing tea trading and distribution company based in Siliguri, is looking for a Dispatch & Sales Coordinator to manage dispatch operations, logistics coordination, and sales support activities.

The ideal candidate should have hands-on experience in dispatch management, transport coordination, warehouse communication, sales documentation, and ERP/Excel reporting.

Key Responsibilities

Dispatch & Logistics Management

• Plan and coordinate daily dispatch of tea consignments to distributors, clients, and warehouses.
• Prepare and verify dispatch documents including invoices, delivery challans, e-way bills, and transporter details.
• Coordinate with transporters, courier partners, and drivers for timely and cost-effective deliveries.
• Track vehicle movement and ensure on-time delivery.
• Maintain dispatch registers and ERP entries for audit and MIS purposes.
• Coordinate with warehouse team to confirm stock availability before dispatch.

Sales Coordination & Client Support

• Assist sales team in preparing quotations, proforma invoices, and order confirmations.
• Coordinate with clients regarding order specifications and dispatch schedules.
• Follow up for payment status and order execution.
• Maintain and update customer database, sales records, and CRM data.
• Handle client queries professionally and escalate issues when required.

Documentation & Reporting

• Prepare daily, weekly, and monthly dispatch and sales reports.
• Maintain proper documentation for accounts and audit coordination.
• Support management in route planning and logistics cost optimization.

Required Skills & Competencies

• Strong knowledge of dispatch operations and logistics coordination.
• Working knowledge of transport management and warehouse processes.
• Proficiency in MS Excel and ERP/dispatch software.
• Good written and verbal communication skills.
• Strong coordination and multitasking ability.
• Ability to work with sales, warehouse, accounts, and logistics teams effectively.

Experience Requirement

• Minimum 2 years of experience in dispatch, logistics, warehouse operations, or sales coordination.
• Experience in FMCG, tea industry, trading, or distribution will be preferred.

Why Join Bansal Tea (Tea Linkers)

• Growing organization with stable operations in Siliguri.
• Opportunity to handle end-to-end dispatch and sales coordination.
• Exposure to logistics, transport management, and client coordination.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment

Work Location: In person