Dispatch Specialist

Description:

At Jusczak Trucking, we take pride in offering honest, dependable, and hassle-free freight solutions across North America. We are a family-owned company with deep roots in the trucking industry since 1974. Our mission is to keep America moving with integrity and efficiency. We’re seeking a motivated and detail-oriented Dispatch Specialist to join our growing team and help us deliver exceptional service to our clients and carrier partners.

Position Overview

As a Dispatch Specialist, you will focus on monitoring fleet operations and ensure compliance with all safety and regulatory standards. This role is critical to maintaining efficiency, minimizing risk, and supporting drivers in meeting DOT and company requirements as daily monitoring of all trucks and drivers. This position plays an active role in fostering collaboration across dispatch, operations, and other supporting departments.

Requirements:

Key Responsibilities

• Monitor Fleet Performance: Track truck locations, routes, and schedules using GPS and dispatch software to ensure timely deliveries.
• Compliance Oversight: Verify driver logs, hours of service, and inspection reports to maintain DOT/FMSCA compliance.
• Safety Enforcement: Ensure drivers adhere to company safety policies and promptly address any violations or incidents.
• Driver Support: Communicate with drivers to provide updates, resolve issues, and reinforce compliance standards.
• Incident Management: Respond to delays, breakdowns, and emergencies while documenting all actions taken.
• Record Keeping: Maintain accurate dispatch records and compliance documentation for audits and reporting.

Qualifications

• Strong communication and problem-solving skills
• Ability to multitask, prioritize responsibilities and work in a fast-paced environment.
• Familiarity with GPS tracking and dispatch software is a plus.
• Knowledge of DOT/ FMSCA regulations and trucking industry standards.

Education / Experience

• High school diploma or equivalent required.
• 1+ year experience in dispatching or transportation logistics required.
• Associates degree preferred.

What We Offer

• Competitive salary
• 40-hour work weeks
• Supportive, team-oriented work environment
• Opportunities for growth within a dynamic logistics company
• Paid holidays and time off
• Inclusive benefits package offering health, dental, vision, and life insurance, a 401(k) with company match, and free financial planning resources.
• Career advancement with leadership development and guided mentorship