Dispatch/CSR - Raleigh, NC

Job Description:
Dispatch/ Customer Service Representative
We have an opening for a Dispatcher in Raleigh, NC.
Responsibilities and Qualifications include:

• Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time.
• Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
• Maintains contact with drivers to expedite deliveries.
• Takes all phone calls for ready mix concrete and construction material orders.
• Demonstrated customer service experience.
• Microsoft Office software experience

Job Requirements:
Qualifications and Skills:

• Previous experience in a customer service dispatch environment.
• Knowledge of Microsoft Office software is preferred.
• Bilingual a plus