Dispatcher

"At Alpha Transport we are Fueled by our Mission by “Delivering Memories that Last a Lifetime!”

Alpha Transport Inc. is one of the largest petroleum transporters in the Western United States. It is essential that our equipment operates safely and efficiently. Our Dispatchers play a crucial role in guiding our drivers through their routes, fostering improved efficiency and time management. We are currently seeking an individual who possesses empathy, adaptability, and exceptional communication skills.

• Annual Average Compensation: $70k - $75k ($55k base + bonus)
• This position does requires weekends to be worked and does require daily In-office attendance.

Responsibilities are, but not limited to:

• Schedules trucks and drivers based on customer demand to ensure the timely delivery of loads
• Determines daily route structure for each driver to maximize revenue for each piece of equipment
• Logs and schedules loads from customers each day
• Matches trucks with loads each day to best determine the efficient use of available equipment
• Processes freight bills from the prior day on a timely basis so that they may be accurately invoiced
• Creates freight bills for drivers on a timely basis
• Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.
• Contacts customers on a timely basis to update them of shipment status and other related issues
• Continually monitors hauled products for quality control
• Maintains most up to date information on customers and shippers
• Assists with driver retention within company
• Provides day to day guidance of drivers in department

Requirements

• High school diploma or equivalent
• Ability to lead employees and manage their day to day performance
• Ability to work closely with customers and provide excellent customer service
• Excellent communication skills, both written and verbal
• Good understanding of Microsoft Office Suite programs
• Ability to use different computer systems to complete job duties
• Ability to properly prioritize multiple needs or demands and determine what should be escalated
• Ability to handle stressful situations while maintaining professionalism
• Excellent attention to detail
• Ability to multi-task

Preferred:

• Understanding of the commercial driving industry and logistics
• Understanding of both federal and state DOT laws
• 3+ years of experience in logistics and commercial driving preferred

We are more than just a trucking company and take great pride in our employees. #TeamAlpha

Job Type: Full-time

Pay: $19.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person