Dispatcher

Position Overview

The Dispatcher plays a key role in daily operations by coordinating schedules, assigning jobs to field technicians, and ensuring timely communication between clients and the FixNet team. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment where multitasking and problem-solving are essential.

Key Responsibilities

• Schedule and dispatch technicians to service calls, installations, and maintenance jobs
• Communicate job details clearly to field technicians and follow up on job progress
• Prioritize and manage multiple service requests efficiently
• Maintain accurate records of technician routes, time, and job completion
• Provide excellent customer service by updating clients on scheduling, delays, or changes
• Collaborate with the management team to optimize routing and reduce downtime
• Enter service details and updates into the company’s management software
• Handle emergency calls and reschedule jobs as needed

Qualifications

• High school diploma or equivalent required; associate degree preferred
• 1+ year of dispatch, scheduling, or administrative experience (low-voltage or field service industry a plus)
• Strong communication and organizational skills
• Ability to remain calm under pressure and manage competing priorities
• Proficient in Microsoft Office and scheduling software (experience with FSM or CRM systems a plus)
• Positive attitude and team-oriented mindset

Benefits

• Competitive pay
• Opportunities for growth within the company
• Supportive, team-based work environment

Schedule

• Monday–Friday, 8am-5pm
• Occasional weekends or after-hours availability may be required during peak times

How to Apply

If you’re a dependable professional who enjoys problem-solving and keeping operations on track, we’d love to hear from you!

Job Type: Full-time

Pay: $10.00 - $12.00 per hour

Expected hours: 40 per week

Work Location: Hybrid remote in Ardmore, OK 73401