Dispatcher

Now Hiring: Dispatcher

Action Garage Door | Meridian, ID
Pay: $16–$18 per hour (DOE)

Are you a strong communicator who thrives in a fast-paced environment and loves keeping teams organized and moving efficiently? Action Garage Door is looking for a reliable, detail-oriented Dispatcher to be the heartbeat of our daily operations.

In this role, you'll coordinate schedules, support our field technicians, and deliver a smooth, professional experience for our customers. If you enjoy problem-solving, multitasking, and being the go-to person who keeps everything running on time—this could be a great fit.

What You'll Do

• Schedule and dispatch service and repair calls based on technician location, availability, and skillset

• Monitor and adjust schedules in real time to handle changes, emergencies, and customer needs

• Communicate clearly with technicians, customers, and management throughout the day

• Review daily jobs to ensure correct skill level, parts, notes, and payment details are in place

• Optimize routes to reduce drive time, increase efficiency, and minimize callbacks

• Serve as a primary point of contact for customers—answering questions and setting clear expectations

• Accurately document customer interactions and ensure proper follow-up

• Handle inbound calls and route them professionally to the right team members

• Support the office and operations team with additional tasks as needed

✅ What We're Looking For

• High school diploma or equivalent

• Dispatching and/or customer service experience preferred (home services experience is a big plus)

• Familiarity with ServiceTitan or similar scheduling software is a strong advantage

• Strong multitasking and time-management skills

• Clear, professional written and verbal communication

• Calm, solution-focused mindset under pressure

• Team-oriented attitude with a willingness to jump in where needed

• Comfortable using computers and learning new systems quickly

What We Offer

• Competitive hourly pay: $16–$18/hr

• Benefits package, including:

  • Health, Dental & Vision Insurance

  • Paid Time Off & Paid Holidays

  • 401(k) with company match

• Employee discounts & referral bonuses

• Ongoing training and development

• A supportive, team-first culture with room to grow into senior or leadership roles

If you're ready to join a dependable, growing garage door company where your work truly matters, Action Garage Door would love to hear from you.

Apply today and help keep our operations—and our customers—moving forward.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Action may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

• This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.