Join a fast-growing team where customer service, teamwork, and fun come first!
We're expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.
💼 What You'll Do
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Receive and dispatch service installation orders
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Coordinate with field teams, technicians, and subcontractors
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Resolve customer inquiries and escalated issues
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Schedule and prioritize jobs based on urgency, skills, and location
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Maintain accurate logs, records, and communications
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Support smooth operations and handle multiple tasks efficiently
✅ What We're Looking For
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Excellent communicator (oral and written)
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Strong multitasking and time management skills
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Calm under pressure with sound decision-making abilities
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Proficient in basic computer use and data entry
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High School diploma or equivalent
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Open availability (Mon-Fri, 6 AM-9 PM & rotating Sat, 8 AM-5 PM)
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Willingness to work overtime as needed
Requirements
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Excellent communication and interpersonal skills
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Experience with basic computer skills and data entry
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Proficient communication skills (oral and written)
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Outstanding organizational and multi-tasking abilities
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Sound judgment and critical thinking
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Ability to work well under pressure
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High School diploma or equivalent
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Candidates must have open availability to work shifts scheduled between 6:00 AM and 9:00 PM, Monday through Friday, as well as 8:00 AM to 5:00 PM on rotating Saturdays. Flexibility to cover varying shift times is essential to meet operational needs
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Ability to work overtime as needed
Benefits
🎁 Why Join Us?
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Bi-weekly pay + overtime opportunities
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Paid Time Off (PTO)
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Advancement opportunities
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Casual dress & comfortable office environment
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Discretionary bonuses & incentives
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We're a small, tight-knit company that believes in working hard and making it fun. If you're flexible, reliable, and thrive in a fast-paced environment, we'd love to hear from you!