Job Summary:
We are seeking a reliable and detail-oriented Dispatcher to join our team. This role is responsible for coordinating daily operations, dispatching drivers, managing tickets, reviewing DVIRs (Driver Vehicle Inspection Reports), and ensuring efficient communication between drivers, customers, and internal teams. The ideal candidate thrives in a fast-paced environment and has strong organizational and communication skills.
Key Responsibilities:
- Dispatch drivers and equipment efficiently to meet operational needs
- Create, manage, and track work tickets and job assignments
- Review and verify DVIRs for accuracy, completeness, and compliance
- Maintain real-time communication with drivers regarding schedules, routes, and issues
- Monitor job progress and adjust dispatch plans as needed
- Ensure all documentation is completed and filed properly
- Address and resolve scheduling or logistical conflicts
- Provide excellent customer service when interacting with clients
- Support safety and compliance initiatives
Qualifications:
- High school diploma or equivalent required
- Previous dispatching or logistics experience preferred
- Strong organizational and multitasking skills
- Excellent communication skills (verbal and written)
- Proficiency with computers, dispatch software, and Microsoft Office
- Ability to work under pressure and meet deadlines
- Knowledge of DOT regulations and DVIR processes is a plus
Work Environment:
- Fast-paced, team-oriented environment
- May require extended hours, evenings, or weekends depending on operations
Benefits:
- Health, dental, and vision insurance
- Opportunities for advancement
Pay: $47,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person