
Transportation Dispatcher
Starting Pay:
$55,000+ annually (based on experience)
Location:
Mason, OH
Company:
Redkey Express
Position Type:
Full-Time
What You Get
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Starting salary of
$55,000+ based on experience
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Stable full-time position with advancement opportunities
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Friendly, team-oriented, family-style work environment
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Leadership that listens and supports your success
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Comprehensive benefits package including:
Health insurance
Dental insurance
Vision insurance
Paid Time Off (PTO / vacation days)
Paid holidays
401(k) retirement plan
About the Role
The Transportation Dispatcher plays a vital role in coordinating
freight, expedited and LTL.
You will manage driver communication, scheduling, routing, and customer updates to ensure safe, efficient, and on-time service. This is a fast-paced position that requires strong problem-solving skills and a team-first mindset.
Key Responsibilities
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Plan, schedule, and dispatch freight, expedited and LTL.
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Understanding Route Timing and Efficiency
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Communicate with drivers to provide support, direction, and updates.
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Track loads in real time and proactively address delays or issues.
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Provide accurate and timely status updates to customers. Awareness of customer impact (late pickups/missed stops/etc.)
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Provide timely management updates and daily metrics.
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Monitor DOT/HOS compliance, driver logs, and safety requirements.
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Utilize CXT dispatch software and maintain accurate data entry.
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Utilize CXT to manage communication with customers, drivers and management.
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Handling breakdown and delays.
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Collaborate with operations, customer service, and warehouse teams.
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Participate in weekend, after-hours, or on-call coverage as needed.
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Promote a positive, respectful, and team-oriented workplace culture.
Qualifications
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2+ years of Dispatching experience utilizing CXT (freight, expedited and LTL)
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Strong understanding of routing and DOT/HOS regulations
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Excellent communication and customer service skills
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Ability to multitask and remain calm under pressure
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Proficiency with dispatch/CXT software and technology
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Strong decision-making and problem-solving skills
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Team-focused attitude with a professional, friendly demeanor
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Flexible availability for after-hours/on-call needs
Why Join Redkey Express?
At Redkey Express, you’re more than just a dispatcher—you’re an essential part of our success. We value collaboration, integrity, and doing things the right way. If you’re an experienced dispatcher who enjoys working with a supportive team and making an impact every day, this is the place for you.
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