Dispatcher

You belong at Day & Ross.

Dispatcher

Full-time - Shift is 4 AM - 12 PM

Carlisle, PA

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.

How You’ll Help:

Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
Answer phones from drivers and customers.
Review yard check to ensure freight is not missed and trucks are on schedule.
Coordinate drivers to come back for second round of deliveries.
Coordinate daily P&D requirements.
Monitor driver performance and report finding to manager.
Identify areas for improvement and efficiencies.
Perform clerical duties for compliance and broker pay as required.
Other related duties as may be required.

Your Skills and Experience:

An understanding of the geography of the area
High School graduate or equivalent
Transportation background in dispatch, dock supervision (2-3 years)
Computer literate in Excel and Word
Equipment knowledge is an asset
Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
Results focused
Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
Must have a strong sense of urgency
Good communication skills
Must be able to work under a flexible work schedule
Must be a hands-on operator, trainer, coach and mentor
Must be able to build and maintain relationships
Must be a self-starter
English required; other languages an asset but not required
This position will be accountable to the Hub Manager and will receive general guidance as needed

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.

Work Location: In person