Dispatcher

Job Overview
We are seeking a Friendly and dependable Dispatcher to join our team as a scheduler. In this role, you will be the first point of contact for our customers, answering incoming calls and scheduling service appointments. The ideal candidate is professional, detail-oriented, and able to multitask in a fast-paced environment.

Duties

• Answer incoming phone calls and assist customers in a courteous and professional manner.
• Schedule and coordinate service appointments efficiently.
• Communicate job details and updates to technicians and customers.
• Maintain accurate customer records and appointment information.
• Respond to customer questions regarding services, pricing, and scheduling.

Qualifications

• Positive attitude and willingness to learn.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy office environment.
• Basic computer skills, including email and data entry.
• Customer service or office experience preferred but not required.
• providing excellent service across all levels of logistics management.

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person