Dispatcher

Overview:

Dispatcher – Canfield

Pay: $22.00 – $27.00 per hour
Schedule: Monday – Friday | Full-Time

Why Work With Us:

Canfield’s leadership team combines the benefits of being a well-run local business with the tools and resources of a strong, growing organization. We put our people first and are committed to their success and professional development. Both our new and long-time customers rely on us to send only the best in the industry to resolve the critical issues affecting their homes.

Responsibilities:

Receive emergency and non-emergency calls and document critical information as needed
Knowledgeably prioritize calls based on urgency and importance
Monitor field technicians to effectively manage schedules and optimize time utilization
Schedule customer appointments using right tech/right call guidelines
Perform accurate data entry to track calls, jobs, and customer information

Qualifications:

Previous dispatching experience required
Home services industry experience and/or ServiceTitan experience strongly preferred
Strong attention to detail and organizational skills
Dependable, conscientious team player
High standards for honesty, integrity, professionalism, and attitude

Benefits:

Health Coverage: Employer-paid medical, dental, and vision plan options
Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
Savings Accounts: FSA and HSA contribution options
Retirement: 401(k) available upon hire with employer match; Traditional and Roth options

Time Off & Perks:

Paid time off and paid holidays
Paid parental leave

Growth and Training Opportunities:

Tuition reimbursement
Ongoing training and professional development

Requirements:

Successful completion of pre-employment screening, including assessments, interviews, background checks, and drug screening

Canfield is an Equal Opportunity Employer. We encourage applications from candidates of all backgrounds and experiences.

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