Dispatcher

Dispatcher

We are seeking a highly organized, proactive, and detail-oriented Dispatcher to coordinate daily service operations, schedule technician routes, communicate with clients, and ensure jobs are completed efficiently and on time. You will work closely with aquarist technicians and ownership to optimize scheduling, improve customer satisfaction, maintain accurate records, and support the overall growth and performance of the company.

Responsibilities include

Receive and make inbound and outbound calls and texts (new and existing clients)

Oversee new client intake (onboarding, communication, scheduling)

Schedule and dispatch technicians

Conduct daily morning technician check-ins

Organize executive-level meetings and manage reminders

Process payroll

Requirements

Previous administrative experience required

Experience with scheduling and/or dispatching required

Excellent customer service and resolution skills

Strong organizational and time management skills

Internet literacy

Ability to manage multiple moving parts without missing details

Schedule: Full-time, salaried

Salary: $40,000-$45,000 annually

Work location: Remote