Dispatcher / Admin Assist

We are seeking an experienced, detail-oriented and proactive Dispatcher to coordinate appointments for air conditioning service and ordering of materials. The ideal candidate will manage ordering parts, and ensure efficient routing and scheduling of service technicians. This role requires excellent communication skills, strong analysis capabilities, and proficiency with various computer software to support seamless service operations. Some help in warehouse when manager is out on deliveries.

Duties

• Coordinate and schedule service appointments with customers.
• Manage dispatching activities for service technicians.
• Maintain accurate data entry related to shipping & receiving, fleet management, and logistics operations.
• Communicate effectively with customers, vendors, and internal teams via multi-line phone systems, demonstrating professional phone etiquette.
• Assist with other in office tasks .
• Ensure compliance with safety regulations and company policies during dispatching activities.

Experience

• Proven experience in dispatching
• Familiarity with computers and software.
• Strong communication skills with the ability to handle multi-line phone systems professionally.
• Excellent typing skills for data entry tasks coupled with strong analysis skills for route optimization and priority planning.

Pay: Starting at $20.00 per hour depending on experience. Increase in 90 days with positive job performance review.

Hours: 7:30am - 3:30pm with occasional overtime no later than 5:00pm

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Pay: $20.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person