Dispatcher and Customer Service Representative

Office Administrator / Customer Service Representative

Luxe Mechanicals – Indian Trail, NC

Luxe Mechanicals is looking for a motivated and organized individual to join our growing team in an office position. We are a fast-paced HVAC company looking for someone who is dependable, professional, and comfortable working with customers and computers daily.

### Responsibilities:

- Answer incoming phone calls and assist customers

- Schedule service calls and appointments

- Dispatch technicians to jobs

- Handle customer communication and follow-ups

- Create and manage invoices and billing

- Enter customer and job information into company software

- Assist with office organization and daily administrative tasks

- Work alongside management to help keep operations running smoothly

### Requirements:

- Strong computer skills

- Good communication and customer service skills

- Ability to multitask in a fast-paced environment

- Reliable transportation and punctuality

- Professional attitude and appearance

### Preferred Experience (Not Required):

- QuickBooks experience

- Dispatching experience

- Billing and invoicing experience

- Experience using ServiceTitan (big plus)

### Schedule:

- Monday through Friday

- 8:30 AM – 5:00 PM

### Pay:

- Pay will depend on experience

If you are motivated, organized, and looking to grow with a company, we would love to hear from you.

Apply today with your resume and experience.

Pay: $800.00 - $1,000.00 per week

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person