Dispatch Full Job Description
TurnTime Transport is a nationwide transport brokerage that specializes in helping dealerships cars across the country. We are an equal opportunity employer. We're looking for a motivated logistics/customer service professional to join our operations team in Phoenix, AZ. The ideal candidate is self-motivated and eager to take on responsibilities. We have a younger fun team, in a casual work environment. We work hard and have fun doing it. If this seems like a fit. Please reach out. We would like to meet you.
We pay 100% of the Employee's Health, Dental, Vision and Life Insurance.
Responsibilities:
- Work with carriers and ensure high level of customer service.
- Dispatch outside carriers to meet the daily customer orders.
- Enter and update work orders, vendor profiles, & database records; ensure data integrity.
- Collect and import documents related to business transactions.
- Coordinate pickup and delivery appointments.
- Communicate with drivers and shipping personnel to ensure orders are properly loaded on time.
- Report carrier issues such as delays, scheduling conflicts, and safety concerns.
- Document shipment status across multiple database platforms.
- Provide clear, timely and accurate communications.
Skills/Experience:
- Excellent customer service and problem- solving skills.
- Able to type 30-40 words per minute.
- Ability and willingness to assist all aspects of operations.
- Ability to multi-task and think outside the box.
- Ability to navigate multiple software programs.
- Ability to handle multiple projects and meet deadlines.
- Works well under pressure.
- Strong attention to detail.
Preferred but not required skills/experience:
- Experience in the logistic/transportation industry preferred.
- Knowledge of transit times and DOT regulations (United States and Canada).
Job Type: Full-time Pay 45K per year
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person