- Promote safety in all interactions with drivers and fellow employees.
- Monitor customer site inventories and allocations.
- Create/build loads within our dispatch system.
- Control and complete “Workflow” within dispatch system.
- Communicate with drivers regarding customer’s special load requirements.
- Assisting the drivers with questions and
- Prioritize loads to meet customers’ expectations.
- Track and trace all current loads in transit and deliveries to ensure on time deliveries.
- Assign loads to drivers in a fair and equitable manner to meet driver and customer expectations.
- Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintain legal hours of service/ELD logs throughout their trip to customer locations.
- Communicate clearly with drivers during check-ins throughout pickup, transit, and delivery.
- Put forward a friendly, professional face when dealing with our customers along with our drivers and fellow employees.
- Communicate with Dispatch Manager as required.
- Comply with all corporate policies and procedures and all health and safety policies.
Additional Responsibilities:
- Carry out other duties assigned by Dispatch Manager.
Education & Experience:
- High School Education or equivalent
- Two years of verifiable similar dispatching experience
- Salary is based on applicants experience and qualifications.
Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills
- Basic knowledge of DOT regulations, federal and state standards
- Ability to prioritize and manage multiple projects (multi-Task)
- Self-starter with detail-oriented work habits
- Able to maintain confidentiality.
- Display professional demeanor under pressure.
- Good interpersonal skills; able to work well with wide range of individuals
- Demonstrate dependability through good attendance and adherence to timelines and assigned work schedules.
- Basic computer skills (Microsoft Outlook, Word & Excel)
- Knowledge of basic company employment policies and procedures
- Ability to handle high volume phone traffic.
Physical Requirements:
- Sitting for long periods of time, walking, finger dexterity, repetitive motions, talking, hearing and visual activity
- Occasional lifting (up to 20 pounds)
Job Type: Full-time
Base Pay: $62,500.00 - $72,500.00 per year
Benefits:
Ability to Commute:
- Santa Fe Springs, CA 90670 (Required)
Ability to Relocate:
- Santa Fe Springs, CA 90670: Relocate before starting work (Required)
Work Location: In person