Dispatcher for Taxi Projects (International)

Contact# +92 304 4574339

ACE Dispatch Solutions is currently seeking experienced dispatchers to join our team for our transport projects in the USA and Canada. As a dispatcher, you will be responsible for answering customer calls, booking their rides, and assigning them to our drivers. The ideal candidate should have a minimum of 6 months experience in dispatching or a related field (International Call Center, Preferably).

Responsibilities:

• Answering customer calls and booking their rides
• Assigning rides to our drivers and ensuring timely pickups and drop-offs
• Coordinating with drivers to ensure smooth and efficient service
• Maintaining accurate records of customer interactions and ride details
• Providing exceptional customer service and resolving any issues or complaints

Requirements:

• Minimum of 6 months of experience in dispatching or a related field
• Excellent communication and customer service skills
• Ability to work flexible shifts including day, evening, and night shifts
• Willingness to work 8-12 hour shifts
• Strong attention to detail and ability to multitask in a fast-paced environment

Benefits:

• Competitive basic salary of 30,000 to 50,000
• Attendance allowance for good attendance
• Travel and other allowances
• Weekly & Monthly Bonuses

If you are a highly motivated individual with excellent communication and customer service skills, and you are looking to join a dynamic team in the transportation industry, we encourage you to apply for this position

Job Type: Full-time

Pay: Rs40,000.00 - Rs70,000.00 per month

Education:

• Intermediate (Required)

Experience:

• International Call Center: 1 year (Required)

Language:

• Fluent English (Required)

Work Location: In person