Dispatcher Level II

Dispatcher Level II

Duties and responsibilities included but not limited to:

• Must answer phones as calls come into the Command Center.
• Must transfer calls as calls come into the Command Center.
• Must sign in visitors using our Visitor Management System.
• Must create/Modify badge profiles to restrict access to the Facility.
• Must monitor and respond to emails through the Security email drive.
• Must monitor cameras at all times.
• Must operate gate arms to restrict access to employee parking areas.
• Must log patrols from Fire Brigades
• Must monitor Officer traffic via radio.
• Must take emergency calls and dispatch any active emergency.
• Must monitor Simplex Fire Panel for any possible fires/water flow alarms.
• Must review camera footage after incidents to gather information.
• Will be required to Interact with client any and all customers.
• Must maintain/distribute stock for central command supplies as well as truck gates.
• Must answer call boxes at truck gates to allow traffic in and out during non-peak times.
• Will be required to announce any pending weather alerts.
• Must be prepared to set tones for Evacuation/Take Shelter/Active Shooter

License # 13022

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