Dispatcher (Lockport Location)

Our company is seeking an experienced, motivated, hard-working Dispatcher for our fuel and lube distribution facility in Lockport, LA. The candidate selected for this position must provide excellent customer service by coordinating customer orders with warehouse and drivers to ensure safe delivery in a professional and timely manner.

Responsibilities and Duties:

• Schedule transportation activity and assign routes inside of companies ERP software
• Coordinate daily schedules with Operations Management
• Strong communication with customer service and sales teams
• Monitor GPS, fleet management, and tank level software
• Resolve scheduling conflicts, delays, incidents, or service disruptions in real time.
• Review drivers logs daily (ELD)
• Monitor camera systems to coach drivers on at risk behaviors
• Maintain dispatch records, shift reports, DQ files, etc.
• Support IFTA filings and mileage records
• Schedule preventive maintenance for truck fleet
• Ensure compliance with all federal, state, and local regulations, as well as company policies.
• Maintain excellent communication with drivers and customers.
• Communicate with appropriate managers, and proactively addresses any potential problems.
• Perform other related duties as assigned by supervisor or management.
• Comply with company policies, procedures, and regulatory standards.

Skills/Qualifications Requirements:

• 5+ years in the transportation industry,
• 2+ years experience of dispatching truck fleets preferred.
• Fundamental knowledge of truck maintenance
• Familiar with HAZMAT, FMCSA, DOTD, and other local/state regulations.
• Strong knowledge of the roadways of Lake Charles, LA, and surrounding areas.
• CDL (preferred)
• TWIC (preferred)
• Clean Driving Record (MVR Requested).
• Must always be able to follow OSHA safety standards and be safety conscious.
• Computer skills, knowledge of Microsoft Excel and Microsoft Outlook.
• Ability to manage stressful situations and thrive in a fast-paced environment.
• Ability to communicate effectively both written and oral.
• High School diploma/GED required, Associate or bachelors degree a plus.

Benefits

• Fuel Allowance
• Great Safety Scores
• Safe Work Environment
• Short & Long-Term Disability paid by the company.
• Life Insurance paid by the company and voluntary optional.
• Medical, Dental, Vision Plans
• Telemedicine Service paid for the company.
• Employee Assistance Program
• Pet Health
• Employee Company Merchandise Portal
• PTO (Personal Time Off)
• Competitive Pay
• Steady Work
• Paid Holidays
• 401k plan

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to walk, sit, talk, and hear. The employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls, reach with hands and arms, climb or balance, stoop, kneel, or crouch.

The employee must regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Selection Guidelines

Formal application, rating of education and experience; oral interview and reference check may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Equal Opportunity Employer.

Experience and License Requirements

• 2+ years of experience of dispatching truck fleets preferred
• 5+ Years (working) in the transportation industry
• CDL (preferred)
• CLD (preferred) (optional)
• Computer Skills (MSO)
• Strong knowledge of roadways of Lockport, Houma, Thibodaux, LA and surrounding areas.
• Truck Maintenance (fundamental knowledge) (optional)
• TWIC (preferred)
• TWIC (preferred) (optional)