Caring For the Community You Love

Choose a career to make a difference in people's lives every day, choose Fisher-Titus!

Perks of working at Fisher-Titus:

• Hours of Work- Full time, Night shift
• Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!
• Shift, Weekend & PRN differential

About Fisher-Titus:

Fisher-Titus proudly serves the greater Huron County area’s 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation.

Vision: Be the first choice for healthcare and employment within our community

Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community

General Summary:

This employee performs a variety of skills in support of the NCEMS Communications Center; receives and dispatches emergency and non-emergency calls from the public EMS Personnel; participates in the work of a dispatcher/call taker and performs other duties as assigned.

Assist with mental health transports, as needed.

Essential Functions:

• Demonstrates a customer focused attitude to serve clients of diverse backgrounds at all times.
• Responsible for taking inbound calls, assessing and prioritizing the situation, and assigning and coordinating appropriate internal and external resources.
• Manages both emergency and non-emergency calls using a high level of critical thinking and multi-tasking skills.
• Completes required documentation needed to schedule ambulance and ambulette transfers.
• Documents in the CAD system when required.
• Assigns appropriate level of care of transportation based on the patient/client criteria.
• Maintains patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Maintains critical working relationships with community resources including Police, Fire, Life Flight, Hazmat, and internally with the North Central EMS team.

Education

Preferred

• High School or better in General

Licenses & Certifications

Preferred

• Certification CPR

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.