Dispatcher/ Office Coordinator

Position Overview
We are seeking a reliable, organized, and detail-oriented Operations Coordinator / Dispatcher to support daily transportation operations. This role plays a critical part in scheduling trips, coordinating with drivers, and ensuring smooth day-to-day operations while maintaining professionalism and compliance standards.

Key Responsibilities

Schedule and coordinate daily non-emergency transportation trips

Create, manage, and update team work schedules for drivers and staff

Communicate with drivers regarding routes, trip assignments, schedule changes, and updates

Monitor trip progress and proactively resolve scheduling or operational issues

Maintain accurate records, logs, and daily operational documentation

Assist with basic compliance tasks and required documentation updates

Enter and update trip and operational data in Complicore and other systems

Provide general administrative support related to daily operations

Qualifications

Strong organizational and communication skills

Ability to multitask and remain calm in a fast-paced environment

Basic computer skills (email, scheduling systems, data entry)

Professional phone etiquette and customer service skills

Prior dispatch, logistics, or transportation experience preferred (but not required)

Reliable, punctual, and detail-oriented

Work Environment

Office-based position Collaborative, team-oriented setting, structured weekday schedule

Compensation & Benefits

Paid training provided Opportunity for long-term growth within the company

Job Type: Full-time

Pay: From $12.00 per hour

Work Location: In person