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Dispatcher / Office Manager – Home Services

Portland Metro Area

$35,000–$45,000/year + Bonuses

Fast Growing Home Service Company

We are looking for a strong Dispatcher / Office Manager to join our growing team.

This role is ideal for someone who already understands the fast pace of the Home Service industry and knows how to keep technicians fully scheduled, customers happy, and jobs flowing smoothly.

REQUIRED:

  • Previous dispatch experience in Home Services (HVAC, Electrical, Plumbing, Roofing, Chimney, Restoration, Construction, etc.)
  • Experience scheduling technicians and managing daily routes
  • Strong phone communication skills
  • Ability to handle a high volume of calls, leads, and scheduling without losing organization
  • Reliable, proactive, and detail-oriented

BIG PLUS:

  • Experience booking appointments and converting inbound leads
  • Phone sales or call center sales experience
  • Experience using Workiz, Jobber, ServiceTitan, Housecall Pro, or similar CRM systems

What You’ll Do:

  • Dispatch and coordinate technicians
  • Schedule and confirm appointments
  • Answer inbound customer calls
  • Follow up with leads and unsold estimates
  • Help maximize technician schedules and daily revenue
  • Support office operations and customer communication

What We Offer:

  • Stable full-time position
  • Opportunity to grow with a fast-growing company
  • Supportive team environment
  • Performance bonuses and advancement opportunities

We are looking for someone motivated, organized, and hungry to grow with a serious company.

Apply only if you have real dispatch experience in the home service industry.

Pay: $35,000.00 - $45,000.00 per year

Benefits:

  • 401(k)

Application Question(s):

  • How many years have you worked in dispatch for a home service company?
  • Do you have experience in telesales or over-the-phone sales?

Work Location: In person

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